Warehouse Coordinator

Warehouse Coordinator

Come join a winning team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports/exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition. Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our "Can Do" tradition.

Job Summary

With reporting responsibilities to the Customer Success Manager or Warehouse Manager, this position is directly responsible for the day to day dock activities, document preparations and filing. May be required to understand customer pricing and when asked must accurately update transactions in the computer database. This position will have daily interaction with the Plastic Express warehouse employees, company and non-company drivers, dispatchers and associates, shipping companies, company vendors and support staff. The Warehouse Coordinator will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and other company management. During the course of business, the Warehouse Coordinator is not to share any confidential information with anyone other than their direct manager or executives of Plastic Express.

Responsibilities and Duties

• Maintaining warehouse shipping, receiving, and delivery files.
• Maintain and replenish essential office supplies.
• Maintain UPS system and prepare end of day reports.
• Answer phones, forward calls and take messages.
• Research information when needed.
• Maintain inventory by checking for any discrepancies.
• Enter location changes provided by warehouse attendants.
• Coordinate sample requests and repacks.
• Perform cycle counts on customer's inventory.
• Assist in customer yearly inventories.
• Monitor "Open Order" & "No Location" screens to make sure all orders are being updated.
• Maintain supply inventory report of essential dunnage materials and/or packaging supplies.
• Assist the department managers and supervisors with special assignments

Receiving

• Maintain and monitor delivery appointment log on Plastic Express data base.
• Notify customer of late truck arrivals and inform/get approval for OT charges.
• Maintain an accurate driver's sign in log and make sure drivers are signing in and out with arrival and departure times.
• Match and check receivers with documents brought in by company drivers and delivering carriers.
• Input material counts into system and issue a receiving document and labels to receiving attendant.
• Notify CSR & management immediately concerning shortages or damaged material. Provide photos of damaged material to customer if necessary.
• Check freight after labeling to ensure product is labeled correctly.
• Track daily all receiving activities on the open order report are completed and updated properly.
• Work with other company team members to arrange receiving appointments and pick-up schedules with carriers and port terminal operations.
• Notify Warehouse Management of any discrepancies.

Shipping

• Monitor and maintain the Open Order Report in the Warehouse database.
• Review customer orders against shipping requests and insure 100% accuracy of our work instructions that are being issued for order execution.
• Contact CSR with any questions on orders.
• Prepare bill of lading; pick slip, packing slip and address labels if required.
• Match customers provided documents to Pick Slip and BOL.
• Issues pick slip, packing slip, and required labels to warehouse staff.
• Receive pick slip back from warehouse, check for discrepancies and attach to bill of lading and stage in carriers holding file.
• Documents any extra services on picking slip that are forwarded to the CSR for customer billing.
• Issue bill of lading to carrier for signature.
• Scan sign BOL to customer or CSR.
• Provide photos if necessary to customers on freight loaded on to containers/trailers.
• Arrange shipments of material.
• Assist Warehouse Manager and Operations Manager with special assignments.
• Notify Warehouse Management of any discrepancies.

Qualifications and Skills

• Must be able to safely operate a forklift and must pass site forklift certification.
• Must have the ability to think independently and make decisions that are in the company's best interest.
• Must possess excellent interpersonal, communications and organizational skills. Must be multi-task oriented with the ability to handle many activities simultaneously.
• Must be able to work overtime, long hours, weekends and holidays when needed.

Required Education and Experience

• High school diploma or equivalent
• Ability to read and speak in English required

Preferred Education and Experience

• Previous warehousing experience is preferred.
• Customer service and industry experience preferred
• Some Advanced education or working toward a degree
• SAP or other ERP system experience/certification(s) given consideration
• Acellos Highjump experience/certification(s) given consideration
• Ability to read and speak in Spanish, Chinese, Hindi, or Japanese will be given consideration

Additional Eligibility Qualifications

• None required for this position.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Work Environment

This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These tasks include, but are not limited to:

• Must be able to work long hours, weekends and holidays. Must be able to sit for long periods of time.
• Regularly required to speak and hear. Frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. May require long periods of standing while teaching a class. From time-to-time, employee may need to leave a climate controlled space, and enter a warehouse environment to interface with employees/management.
• Must be able to lift and/or move up to 15 pounds and occasionally lift and/or move up to 55 pounds.
• Sufficient vision required, which includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and normal hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.

Benefits and Perks

• Family health benefit packages - after 90 days
• Vacation pay - after 90 days
• Holiday pay - after 90 days
• Company matching 401k retirement program - after 90 days

Duties and responsibilities may be