Medical Practice Office Manager

Job Description

Job Description

We are a well-established and growing primary care practice seeking an experienced Medical Practice Office Manager to lead our daily operations. This individual will be responsible for ensuring operational excellence, managing staff, improving patient satisfaction, and overseeing revenue cycle performance.

We are looking for a strong leader who thrives in a fast-paced healthcare environment and has extensive experience with eClinicalWorks (eCW) and Revenue Cycle Management (RCM).

Responsibilities

• Manage the daily operations of a busy medical practice
• Supervise front office and clinical staff
• Oversee scheduling, staffing, and workflow efficiency
• Ensure exceptional patient service and satisfaction
• Maintain HIPAA, OSHA, and regulatory compliance
• Manage employee performance, coaching, hiring, and training
• Oversee insurance verification, referrals, and prior authorizations
• Monitor provider schedules and office productivity
• Collaborate with billing teams to improve collections and reduce claim denials
• Analyze practice performance reports and key performance indicators (KPIs)
• Manage office inventory and vendor relationships
• Resolve patient concerns professionally and efficiently
• Work closely with physicians to improve operational performance and practice growth

Required Qualifications

✔ Minimum 3-5 years of medical office management experience

✔ Experience working in a physician practice

✔ Knowledge of:

• Electronic Medical Records (EMR/EHR)
• Medical terminology
• Insurance verification
• Prior Authorizations
• Referrals
• HIPAA Compliance
• OSHA Standards
• Scheduling
• Patient Registration
• Medical Billing workflow
• Revenue Cycle Management basics

About Us:
Phoenix Healthcare Solutions is a medical ancillary company that partners with Primary Care Practices
Our mission is to enhance patient care while creating new partnerships with providers.

Company Description

About Us:\r\nPhoenix Healthcare Solutions is a medical ancillary company that partners with Primary Care Practices\r\nOur mission is to enhance patient care while creating new partnerships with providers.