Vietnamese Bilingual CMA

Bilingual Legal Assistant

We are seeking a highly motivated and detail-oriented Bilingual (Vietnamese) Legal Assistant to join our team. In this role, you will assist with organizing case files, communicating with clients in both languages, and facilitating a variety of tasks in the prelitigation phase of personal injury cases.

About the Role

Client Communications:

• Assist in communicating with clients to gather initial case information, update them on case status and address inquiries

Case File Organization:

• Aid in the organization and maintenance of pre-litigation case files, ensuring accuracy and completeness

Document Preparation:

• Assist in the preparation of necessary documents for case evaluations, including summaries, timelines, and client communications

Medical Records Coordination:

• Support in coordinating the retrieval of medical records and bills relevant to pre-litigation cases

Task Coordination:

• Assist in coordinating tasks related to the pre-litigation process, ensuring timelines are met

Client Advocacy:

• Uphold a client-focused approach, advocating for client needs and ensuring a positive client experience

Administrative Support:

• Provide general administrative support, including data entry and electronic filing

Calendar Management:

• Aid in managing calendars and scheduling appointments for case managers
• Ensure efficient coordination of appointments and follow-ups

Qualifications

• Fluency in both spoken and written English and Vietnamese required
• Experience working with Chinese speaking clients, with demonstrated ability to communicate effectively in both languages
• Proficiency in reading, writing, and speaking Chinese and English; to assist with client interactions, documentation, and case file management
• Previous experience in an administrative or support role, preferably in a legal or client-focused setting
• Strong organizational and communication skills
• Detail-oriented with the ability to manage multiple tasks
• Proficiency in Microsoft Office and basic computer skills

Benefits

• Health, Dental, Vision & Life Insurance
• 401k benefits that include a company match and are eligible for immediate enrollment.
• Paid Time Off
• Paid holidays
• Free gym membership