Men's Spa Attendant

Job Description

Job Description

MEN’S SPA ATTENDANT JOB DESCRIPTION

STATUS:

Non-Exempt

COMPENSATION:

$16 per hour

A MESSAGE TO OUR COMMUNITY

The Louis S. Wolk JCC of Greater Rochester is more than an institution. It is a living, breathing reflection of what community can be—diverse, vibrant, welcoming, and resilient. It is a place where a child takes their first steps, a teen finds their voice, an adult discovers new purpose, and Jewish life, culture, and connection to Israel flourish across generations. It is a place to learn, connect, celebrate, and, most importantly, belong.

OUR VALUES

• Kehillah |Community
  
  We are stronger together. We nurture meaningful relationships.
• Hachnasat Orchim |Welcoming and Belonging
  
  Every person who walks through our doors belongs. 
• Chesed |Compassion
  
  We lead with kindness, empathy, and care for one another.
• Kavod |Honor and Respect
  
  We have each individual’s dignity and unique journey.
• Shmirat HaGuf |Being our Best Selves
  
  We care for body, mind, and spirit – for ourselves and others. 

THE OPPORTUNITY

With a focus on exceeding the customer service expectations of all staff and members, staff assist with the day-to-day operation of the Spa departments.

HOW I WILL CONTRIBUTE

• Greet every member and guest by name in a friendly and courteous manner.
• Assist members in the Spa with any needs.
• Assign lockers to new members.
• Give tours of the Spa to new or prospective members.
• Test the whirlpool chemical levels at designated times, record on daily sheet and call maintenance if chemical levels are outside normal range.
• Maintain both the coffee bar and vanity area.
• Maintain cleanliness throughout, including but not limited to vanity area, bathrooms, coffee bar, towel areas, lounge, locker room, fitness room and fitness equipment.
• Maintain and provide towels: washing, drying, folding and transporting to and from laundry department.
• Maintain and return member’s laundry bags after washing by returning to respective member’s lockers.
• Complete the communication log daily.
• Respond to emergencies safety codes.
• If needed, administer CPR/AED services to a member.

QUALIFICATIONS

• High School diploma or equivalent required
• CPR/AED and First Aid preferred.

JOB COMPETENCIES

• Warm, welcoming, and professional demeanor.
• Treat everyone with courtesy, respect and kindness.
• Strong active listening and communication skills to anticipate and meet member’s needs.
• Ability to maintain cleanliness and organization in the Women’s Spa areas.
• Ability to maintain confidentiality, use discretion and judgement. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

PHYSICAL DEMANDS

• Regularly sit or stand for extended periods of time.
• Regularly walk, talk, hear, uses hands and fingers, repetitive motion, carry, reach, push, pull, stoop, kneel, crouch, climb stairs, and lifts up to 30lbs.
• Occasionally sits.
• Ability to assist clients in an emergency.

WORK ENVIRONMENT

• Environment includes laundry facility, fitness facility, whirlpool and showers in locker room.
• Serene, spa atmosphere 

DIVERSITY, EQUITY & INCLUSION

The Jewish Community Center of Rochester is an equal opportunity employer. We value diverse identities, backgrounds, and perspectives and are committed to building an inclusive culture in which staff, members, and community partners can thrive.