Relationship Banker - Float

Location Onsite at the location listed in the job posting. Weekly Scheduled Hours Monday-Thursday 8:00a-4:30p, Friday 8:00a-6:00p, Rotating Saturday 8:30a-1:30p Summary The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. The role promotes and sells the bank’s products and services, deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. It involves moderately complex to complex tasks. Responsibilities Sales and Business Development Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, emphasizing deposit accounts, loans, lines of credit, and referrals to other lines of business. Identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. Provide personalized financial advice that aligns with clients’ short- and long-term goals using a deep understanding of the bank’s products and services. Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including mortgage, wealth, private client, and business banking. Conduct regular calls to clients and prospects to offer tailored financial solutions. Support a high-performing culture by coaching associates on sales, referrals, products, and services as needed. Client Experience Support the teller line to keep customer wait time to a minimum, processing financial transactions as needed. Deliver excellent client experiences and promptly resolve client issues effectively. Enhance knowledge by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and Risk Management Maintain compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational Efficiency Assist in conducting and/or participating in meetings to promote sales, product knowledge, and customer service. Assist banking center management with on-the-job training of new associates. Assist with dual control vault responsibilities and audit controls. Stay informed of all operational updates and changes to ensure compliance with current guidelines. Perform all other job-related duties as assigned. Supervisory Responsibilities No supervisory responsibilities. Qualifications High school diploma or general education degree (GED). 2 – 5 years of experience as a Universal Banker or Teller. Computer and Office Equipment Skills Microsoft Office Suite, Salesforce. Certificates, Licenses, Registrations (Ex: CPA, Series 6 or 7 license, etc) None required. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position. The assessment takes approximately 12–15 minutes to complete, and results must be submitted prior to having your application evaluated by Talent Acquisition. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor: #J-18808-Ljbffr First Horizon Bank