Desktop Engineer (L2 Level)
AceStack LLC
Desktop Engineer (L2 Level)Location: Scottsdale, AZ – 100% Onsite from day 1Fulltime Permanent FTEResponsibilities:Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issuesDeliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment.Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler.Asset management and tracking using ServiceNow (SNOW) for accurate inventory control.Provide timely resolutions for hardware and software issues, ensuring user satisfaction.Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)Provide prompt and accurate feedback to customersRefer to internal knowledge bases or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of KB ArticlesMaintain good relationships with clientsTechnical Experience:Experience level: 6 – 8 years of Technical experience in Windows and MacProficient in managing and troubleshooting Windows and Mac hardware and software; skilled.Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar roleGood understanding of computer systems, mobile devices and other tech productsExcellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbalFamiliarity with ITSM tools like ServiceNow for ticket management.Professional Attributes:Excellent customer service skills and the ability to communicate effectively with non-technical users.Self-starter with the ability to work independently and efficiently.Physical ability to manage IT equipment installations and movements.Adaptable and flexible to meet varying work schedules and environments. AceStack LLC
- ...We are in search of a highly motivated candidate to join our talented Team. Job Title: Desktop Support Engineer. Location(s): Scottsdale, AZ. Description:Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication...SuggestedFlexible hours
Ampcus
Scottsdale, AZ1 day ago - ...IT Desktop Support TechnicianOnsite || 1 Opening in Arizona (Scottsdale) || Long-term contractTechnicalMinimum 3 years of strong experience... ...to interact and work with customers at different levels.Driven and result oriented.Passionate about the workAbility to...SuggestedFlexible hours
Sky Systems
Scottsdale, AZ2 days ago - EUC/Desktop Engineer Location: Scottsdale, AZ - Onsite Employment Type: Full-Time Job Description Diagnose and troubleshoot technical issues... ...relationships with clients Technical Experience: Experience level: 6 - 8 years of technical experience in Windows and Mac Proficient...SuggestedFull timeWork experience placementFlexible hours
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Dreambound
Paradise Valley, AZ18 days ago $126.86k - $137.27k
...architecture.Key ResponsibilitiesProvide senior-level administration, maintenance,... ...OSPF, EIGRP, BGP, IPsec VPNs, DMVPN, and/or L2 eVPN.Administer and support firewall technologies... ...Panorama.Support Cisco Identity Services Engine (ISE), 802.1X authentication, network...SuggestedFull timeRemote workFlexible hoursGeneral Dynamics Mission Systems
Scottsdale, AZ4 days ago- Staff Aug: L2 Technical Support AnalystWork site: Scottsdale (Onsite)L2 Support role involves handling advanced technical support issues... ...efficiently• Perform planned and adhoc tasks• Maintain high level of customer satisfaction through professional communication• Should...
$111.88k - $124.12k
...throughout the system life cycleDoD 8570 Certification meeting IAM Level I (e.g., Security + CE, CAP, GSLC)Adjudicated polygraphCleared... ...Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and...Flexible hoursGeneral Dynamics Mission Systems
Scottsdale, AZ15 hours ago- ...efficiently.Duties and ResponsibilitiesTicket Management: Monitor, prioritize, and resolve Help Desk tickets within established Service Level Agreements (SLAs).Technical Support: Diagnose and troubleshoot PC hardware, software, Local Area Network (LAN), and Wide Area...Local areaRemote work
Gurstel Chargo
Scottsdale, AZ2 days ago $111.49k - $118k
...instructions, and troubleshooting steps to personnel with varying levels of technical experience, including providing effective remote... ...approved baselines. Coordinate with cybersecurity, network, engineering, security, and other technical teams to resolve system-level...Work experience placementRemote workFlexible hours$106.48k - $115.21k
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Scottsdale, AZ4 days ago- ...productivity. Participate in the shared services support model by monitoring and resolving tickets across enterprise queues, meeting service levels, documenting work performed, and coordinating coverage with other support team members. Escalate incidents to specialized teams...Work at officeLocal areaRemote work
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Ancestry
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Scottsdale, AZ13 days ago - ...the assistance of business process owners. Patriciates in the development of training materials and end user training Provides 3 rd level (internal) support for application issues and inefficient business process or design. Works collaboratively with vendor/partner...Work at office
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Scottsdale, AZ15 hours ago - ...the identity and access controls that help protect sensitive client data. The organization is also transitioning away from a virtual desktop environment toward managed, trusted laptops, making endpoint management an increasingly important part of the security perimeter....Full time
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Scottsdale, AZ15 hours ago - Job Details Engineering Advanced Technical Service Associate Scottsdale,AZ Posted:5/22/2026 Job Description Job ID#: 16092 Job Category: Engineering... ...technical or sophisticated in nature, such as with systems level software where the user has a technical background Provides...Hourly payContract workFor contractors
$48 per hour
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...Provide Tier II/III technical support to field engineers, technicians, and product support teams... ...to end users with advanced/system-level technical backgrounds Manage and support... ...Windows environment troubleshooting (server & desktop) Network / IT systems administration &...Remote work- ...a hybrid role (3 days per week work from the office).ResponsibilitiesAs a senior contributor, you’ll collaborate with architects, engineers, and security teams to ensure our hybrid cloud infrastructure (AWS, Azure, VMware) remains scalable, secure, and efficient.Administer...Work at officeWorldwideFlexible hours3 days per week
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Scottsdale, AZ1 day ago - Job-ID29439582Reference26-28259Technical Training Senior AnalystCertifications & Licenses: Epic Credentialed Trainer certification in Ambulatory and/or Patient AccessSchedule Notes: Remote position. Schedule is Monday-Friday, core hours based on candidate time zone.Job ...TraineeshipRemote workMonday to Friday
Mindlance
Scottsdale, AZ3 days ago - ...moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly... ...all service calls assigned within the established service level agreement for each client Meet established customer service...WorldwideLong distanceNight shift
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5 Star Global Recruitment Partners
Scottsdale, AZ2 days ago - ...technical support and maintenance in a gaming or entertainment environment. Strong problem-solving skills down to the component level and the ability to troubleshoot complex issues effectively. Experience with small electronic and mechanical repairs Familiar with...Immediate startShift workNight shiftWeekend work
Puttshack
Scottsdale, AZ16 days ago $36k - $120k
...repairs—brakes, steering and suspension, cooling, starting and charging, engine performance, and basic driveability. Verify every repair through required checks, including torque, fluid levels, bleed procedures, post-repair validation, and road tests. Conduct State...Full timeLocal areaFlexible hoursKerry's Car Care
Scottsdale, AZ3 days ago- Advanced Software Engineer for LinuxM9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable...Contract workRemote work
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Scottsdale, AZ4 days ago- Payson Dental Care PC in Scottsdale, Arizona is looking for a dedicated Dental Lab Assistant to support our team. This full-time position requires managing the lab schedule and ensuring an organized environment. You will receive training from experienced technicians, producing...Full time
- ...cloud-based solutions. Strong analytical/troubleshooting skills Proficiency with Microsoft Office Ability to articulate at a technical level appropriate to the circumstance i.e. for clients with varying levels of IT knowledge and skillset Self-driven, ability to work...Work experience placementWork at office
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