Detail Manager

Join a Top-Rated Workplace

Are you an experienced automotive detailing professional with a passion for leadership, quality, and developing high-performing teams?

CarShop is seeking a Detail Manager to lead our Detail Department and ensure every vehicle meets the high cosmetic standards our customers expect. In this role, you'll oversee daily operations, develop team members, and drive quality, efficiency, and continuous improvement while fostering a culture built on teamwork and excellence.

At CarShop, we're committed to delivering an exceptional customer experience, and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.

CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.

Compensation & Benefits

Pay: $70,000.00 - $80,000.00 per year

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts
• Paid training and professional development
• Career advancement opportunities within CarShop and Penske Automotive Group
• Stable employment with a Fortune 500 company
• Supportive team-oriented culture

What You'll Do

As the Detail Manager, you'll oversee all aspects of the Detail Department while ensuring every vehicle is prepared to CarShop's high standards for retail sale and customer delivery.

Responsibilities include:

• Lead and manage the daily operations of the Detail Department
• Supervise the cosmetic preparation of inventory and customer delivery vehicles
• Schedule and assign work to maximize quality, efficiency, and productivity
• Ensure all vehicles meet CarShop's appearance and quality standards
• Train, coach, and develop Detail Associates to achieve departmental goals
• Conduct performance evaluations and provide ongoing feedback and mentorship
• Maintain departmental records, reports, and operational metrics
• Develop and recommend process improvements that enhance quality and efficiency
• Promote teamwork and collaboration across departments
• Maintain a safe, organized, and productive work environment

What We're Looking For

• Previous automotive detailing experience required
• Previous leadership or management experience preferred
• Strong knowledge of automotive detailing techniques, products, and equipment
• Ability to train, coach, and develop team members
• Strong organizational and time-management skills
• Excellent problem-solving and decision-making abilities
• Customer-focused with a commitment to quality and continuous improvement
• Positive attitude with strong leadership and communication skills
• Demonstrated integrity, professionalism, and accountability
• Valid driver's license with a satisfactory driving record
• Ability to pass pre-employment screening, including background and drug testing

Ready to Lead?

If you're passionate about quality, leadership, and building a successful team, we'd love to hear from you.

Apply today and become part of the CarShop leadership team.

CarShop is an Equal Opportunity Employer.

Competencies

• Ability to train, supervise, and motivate a team
• Able to make recommendations on hiring, disciplinary actions, and termination
• Excellent communication skills, both oral and written, with the ability to effectively communicate via face-to-face and by phone
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal
• Ability to understand and follow work rules and procedure
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others and work well in a team environment
• Exceptional attention to detail
• Able to work well with a diverse group of people and be a positive influence on team and department morale

Supervisory Responsibility Yes Physical Demands/Work Environment The work environment characteristics described here are those an employee encounters while performing the essential functions of this job. Heavy Work- high physical demand level, best described as lifting, pulling or pushing up to 100 pounds of force occasionally, or up to 50 pounds frequently, or 20 pounds constantly as required to move objects This position requires the ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp. This position works in a covered area but will also work outside at times and experience heat and cold, hazards and noise. Position Type/Expected Hours of Work Standard Business Hours with ability to work nights, weekends, and holidays as required Required Education and Experience High School Diploma or equivalent; and one year or more related experience and/or training; or equivalent combination of education and experience. Preferred Education and Experience High School Diploma or equivalent; one to two year's related experience and/or training; or equivalent combination of education and experience. CAD detailing or supervisory experience is preferred. Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid driver's license