Bilingual Call Center Banking Specialist

Job Description

Bilingual Call Center Banking Specialist


Location: Chandler, AZ (On-site)
Type: Direct Hire | Pay: $27/hour (W2)
Schedule (will vary):

• Tue-Sat, 9:00 AM-6:00 PM or
• Tue-Fri, 9:00 AM-7:00 PM + Sat, 9:00 AM-1:00 PM
  Openings: 1
  Experience: 1+ year upselling/cross-selling (required)

Position Overview


We're hiring a Bilingual (Spanish/English) Call Center Banking Specialist to support clients through an inbound call center environment. In this role, you'll balance service needs with consultative sales-asking great questions, identifying financial goals, and recommending products and solutions that fit.


What You'll Do

• Build and deepen client relationships by uncovering financial needs and recommending appropriate solutions
• Respond to customer inquiries and concerns while delivering a strong client experience
• Open/fulfill banking products such as checking/savings accounts, credit cards, CDs, IRAs, and loans
• Quote rates, terms, and available programs
• Identify needs that require licensed support and refer to the appropriate partners
• Manage risk and follow procedures in every interaction using available tools/technology

Required Qualifications

• Fluent in Spanish and English (required)
• Minimum 1 year of upselling/cross-selling experience
• Comfortable working on-site in Chandler, AZ
• Flexible to work schedules that may include weekends and holidays
• Intermediate computer proficiency (able to learn new systems/technology)
• Strong communication skills, ability to build rapport, handle objections, and explain options clearly
• Self-motivated, organized, and comfortable with feedback/coaching in a performance-driven environment

Preferred Qualifications

• Telephone sales experience
• Call center experience
• Banking/financial services experience

Interested?


Reply with your resume and a good time to connect.


Austin Faris
A-Line Staffing Solutions
Phone: View phone number on click.appcast.io
Email: View email address on click.appcast.io

Meet Your Recruiter

Austin Faris
Recruiting Assistant

About Phoenix, AZ


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