Mobile Device Coordinator

16 hours ago Be among the first 25 applicants Axius Technologies Inc. provided pay range This range is provided by Axius Technologies Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $27.00/hr - $27.00/hr Location: Phoenix, AZ, 85007 (Hybrid) Duration: 1 Year Job Description: Position Summary: Device Procurement & Inventory Management: Assist customers in selecting and ordering new mobile devices. Coordinate periodic refreshes of mobile device inventories to ensure optimal functionality. Maintain accurate records of inventory levels, orders, and replacements. Customer Support & Issue Resolution: Serve as the primary point of contact for customers requiring mobile device assistance. Respond to technical questions, billing inquiries, and account concerns. Troubleshoot device-related issues, ensuring swift resolution through internal resources or vendor support. Collaboration & Process Improvement: Work closely with internal teams and vendors to streamline mobile device management processes. Provide recommendations for improving efficiency in device ordering, inventory tracking, and issue resolution. Maintain up-to-date documentation of procedures and policies related to mobile device coordination. Experience: Experience in Government or Enterprise-Level Technology Management: Advanced Knowledge of Mobile Device Procurement and Lifecycle Management: Understanding of the ordering, deployment, and retirement processes for mobile devices. Ability to optimize inventory control practices to reduce costs and improve efficiency. Expertise in Mobile Device Service Providers and Billing Processes: Knowledge of carrier contracts, billing cycles, and cost structures for mobile service plans. Ability to analyze billing discrepancies and negotiate solutions with vendors. Technical Proficiency in Mobile Device Operating Systems and Troubleshooting: Experience working with iOS platform Familiarity with mobile device management (MDM) solutions for security and deployment. Strong Problem-Solving and Customer Support Skills: Ability to assist users with complex technical issues related to mobile devices. Experience in providing training or guidance to end-users on device functionality and troubleshooting. Project Coordination and Process Improvement Abilities: Experience managing workflow for device refresh initiatives or policy implementation. Ability to identify inefficiencies and recommend solutions for optimizing mobile technology support. Skill Skill Organization, Time Management, and Great Communication skills Skill Skill IT Experience, Data Entry/Excel Spreadsheets Skill Customer Service Experience Skill Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Industries Advertising Services Referrals increase your chances of interviewing at Axius Technologies Inc. by 2x Get notified about new Sales Engineer jobs in Phoenix, AZ . Phoenix, AZ $89,301.33-$114,816.00 1 month ago Client Experience Coordinator (Long-Term Temporary Assignment) - Scottsdale Assistant Community Manager - Aster at Mountain Vista - Mesa, AZ MIND 24-7 Hiring Multiple Positions Available – Join Our Dynamic Team! We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Axius Technologies Inc.