Reservation Coordinator

Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.

This position is Full-time in a customer service support role.

Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.

Responsibilities

- Working with established clients to provide optimal temporary housing options for relocating employees

- Provide well-written emails to clients consulting on temporary housing options

- Sourcing and managing suppliers

- Moderate amount of supply chain management

- Negotiation skills aimed to provide clients with attractive options

- Ensuring clients have arrived safely and handling any issues they have with the apartment

- Moderate data entry & phone use

- Must be able to manage 8-10 client leads per day

- Answer incoming calls

- Provide support to our clients

- Other responsibilities, as assigned.

Qualifications

- College Degree 2 or 4-year college degree is preferred

- Excellent verbal and written communication skills

- Must be well-versed in Outlook and Microsoft Word

- 1-3 years of customer service experience

- Must have great attention to detail. If you have this, put 'have' in the subject line when replying.

- Strong organizational skills required

- Ability to work autonomously and take 'ownership' of situations

- Positive 'go-getter' attitude & Sense of Urgency are a must

Compensation

- $22 to $24 an hour

- Monthly commissions and bonuses

- Health care contribution

- Paid time off and paid holidays

- Office lunches & break room snacks and drinks

- 401k with potential company match