Housekeeping Aid (Leader)

Lead Housekeeping AidThe Lead Housekeeping Aid maintains VA facilities for Veterans and their families and are essential to the patient care experience at the U.S. Department of Veterans Affairs (VA). A VA healthcare career as a Lead Housekeeping Aid means working alongside other Veterans, who make up 85 percent of the housekeeping staff. As a Lead Housekeeping Aid, you will lead Housekeeping Aids - Environmental Services Technicians (minimum of 3) in performing their duties while performing the full range of housekeeping tasks required to maintain the Medical Center and other facility units in a clean, organized and sanitary condition. Veterans rely on the skills of these professionals to keep patient areas clean and safe by addressing spills quickly, discarding trash, cleaning/disinfecting healthcare environmental surfaces, and vacuuming and polishing floors. Duties include communicating instructions from the Supervisor to the employees and then validating the completion of the assigned work. You will set the pace of each task, demonstrate methods and techniques and provide direction to assigned employees in the proper usage of cleaning supplies and equipment. Engage with all employees to provide purpose, direction and motivation in accomplishing all tasks, while training the employee in proper procedures and techniques to meet or exceed desired outcomes of workload and safety. This position reports progress of employees to the Supervisor and makes recommendations as necessary, on all matters to include the progress of work, any infractions of policies and procedures, and assures all safety compliance. As a working leader, the position also performs the full range of housekeeping duties. The employee may clean areas to include, but not limited to horizontal and vertical surfaces in: outpatient surgery, outpatient clinics, central sterile, clean rooms, patient areas, laboratory, pharmacy, offices, support and patient areas, isolation rooms, storage rooms, corridors, stairwells, toilet rooms, shower rooms, and all other Medical center areas as required. The position is required to use proper procedures in dust mopping, damp mopping, emptying waste receptacles, emptying and replacing medical waste receptacle, washing walls, cleaning light fixtures, and surfaces as necessary, refilling toilet tissue, paper towels and soap dispensers. The position makes beds and turns mattresses. May be required to take the lead in textile distribution and inventory management, uniform management and Patient Assistance Program; provides on-the-job training to all employees assigned. Identifies and recommends to the Supervisor employees that need remedial training based on observations made in the work site. May be required to move furniture and set up conference rooms for meetings, trainings or other events. Additionally, the position scrubs, strips, refinishes, and polishes floors by using hand operated and industrial equipment.