Operations Project Manager, Healthcare Operations & Client Implementation

Job Description

Operations Project Manager

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Healthcare Operations & Client Implementation

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SNT Biotech is a fast-growing healthcare company focused on helping health plans and healthcare organizations close gaps in care through fully integrated at-home screening solutions.

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We’re looking for a highly organized, proactive, and detail-oriented Operations Project Manager to join our team in Plainfield, IL.

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This role works closely with leadership to coordinate projects across health plan onboarding, customer implementations, operational workflows, customer communication, and internal cross-functional coordination. This role reports directly to our President and COO.

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It’s an excellent opportunity for someone who enjoys keeping projects moving, solving problems, improving processes, and working in a fast-paced healthcare environment where they can grow professionally and make a meaningful impact. We are at a pivotal stage of growth as we continue expanding nationally, and the right candidate will have the opportunity to grow alongside the company, take on increasing responsibility over time, and play an important role in helping scale innovative healthcare programs across the country.

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Responsibilities

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• Coordinate onboarding and implementation projects for health plan customers
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• Track timelines, deliverables, and follow-ups across multiple projects
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• Communicate with clients regarding operational updates and project status
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• Coordinate internally with warehouse, lab, software, and leadership teams
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• Help organize workflows, systems, and operational processes
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• Support customer success and issue resolution
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• Attend meetings, track action items, and ensure follow-through
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• Assist with operational reporting and project coordination
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• Help improve efficiency and internal organization
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Qualifications

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• 3+ years of experience in healthcare operations, project coordination, customer success, healthcare administration, implementation support, or a related field
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• Strong organizational and multitasking skills
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• Excellent communication and follow-up abilities
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• Ability to manage multiple priorities in a fast-moving environment
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• Strong attention to detail
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• Self-motivated, proactive, and eager to learn
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• Strong Microsoft Office / Google Workspace skills
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Preferred background

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• Healthcare organizations
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• Health plans
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• Population health programs
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• Healthcare operations
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• Medical laboratories
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• Healthcare implementation or customer support environments
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We’re willing to train the right person who demonstrates strong ownership, professionalism, communication skills, and an operational mindset.

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About SNT Biotech

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SNT Biotech partners with health plans nationally to deliver end-to-end at-home screening programs for colon cancer, diabetes, kidney health, cervical cancer, and more. Our services include member outreach, kit fulfillment, technology platforms, and laboratory services through our own CLIA-certified, COLA-accredited lab.

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We offer paid time off, a 401(k), and the chance to grow with a company that is expanding nationally.

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Location: Plainfield, IL (In-Person)

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Compensation: $70,000–$95,000 based on experience