Front Desk Agent
Boardwalk IG Management LLC
Job Description
Job Description
GUEST EXPERIENCE SPECIALIST/FRONT DESK AGENT
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY
Ftont Desk Agent/Guest Experience Specialist are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
ESSENTIAL JOB RESPONSIBILITIES :
- Handle requests for information mail and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants transportation entertainment etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates packages and special promotions; be familiar with all in house groups
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
- Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
REQUIRED QUALIFICATIONS:
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.
PM22
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Front Desk Agent in Yountville, CA vacancy
- ...Job Description Job Description RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville... ...all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work...SuggestedNight shift
Boardwalk IG Management LLC
Yountville, CA6 days ago $20 - $23 per hour
Inspired by the south of France, and infused with California soul, Auberge du Soleil features wine country’s most luxurious accommodations, spectacular valley views, a Michelin Star Restaurant, and a tranquil wellness retreat reserved exclusively for hotel guests. ...SuggestedFull timeLocal areaFlexible hoursAuberge du Soleil
Rutherford, CA12 days ago$20.5 per hour
...The hourly rate for this opportunity is $20.50 an hour. Position Summary The Front Desk Agent delivers exceptional guest service and supports daily front office operations for the Meritage Resort and Spa. This role is responsible for creating a seamless arrival...SuggestedHourly payWork at officeLocal areaFlexible hoursAfternoon shiftMeritage Resort
Napa, CA5 days ago- ...ESSENTIAL JOB RESPONSIBILITIES Responsible for the front desk operation during the overnight shift (yypically 11pm-7am) Handle... ...revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.) Maintain cashiering responsibilities as per...SuggestedHourly payShift workNight shift
Boardwalk IG Management LLC
Yountville, CA1 hour ago $20 per hour
...Job Posting Hourly Pay Rate: $20.00 Job Description What you will be doing Greet guests/residents at the Spa Front Desk and administer keys to locker areas, if applicable. Handle all administrative functions of the spa, including use of spa software, maintaining...SuggestedHourly pay- ...to each shift and pass vital information to the next shift. Maintain a clean, organized, fully stocked, and presentation-ready front desk and reception area. Support group bookings and special events as assigned. Assist Spa Attendants as needed to ensure guest...Hourly payWork at officeShift workNight shiftWeekend work
Boardwalk IG Management LLC
Yountville, CA1 hour ago - ...the "Perfect Building" program by tracking room, building, and public area maintenance progress.Communicate updates to Housekeeping, Front Office, Guest Experience, MODs, and department leaders as needed.Vendor & Purchasing SupportAssist with vendor communication,...Contract workFor contractorsSeasonal workWork at officeFlexible hours
Hotel Villagio & Vintage House
Yountville, CA3 days ago - Chef Thomas Keller’s Yountville destination, The French Laundry, is looking for individuals who are enthusiastic about food, beverage and hospitality to join the team as a Concierge . The Concierge ensures the prompt, professional, and timely answering of guest inquiries...Casual workWorldwideWeekend work
The French Laundry
Yountville, CA3 days ago - ConciergeLaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most...Seasonal workWork at officeLocal area
Hotel Villagio & Vintage House
Yountville, CA4 days ago $20 - $23 per hour
...Front Desk Receptionist (Administrative) Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first point of contact for residents, families, and visitors , helping create a warm and welcoming...Full timeWork at officeImmediate startNapa Post Acute in
Napa, CA5 days ago$20 per hour
...Job Category : Front of House Requisition Number : SPAGU008764 Posted : August 4, 2026 Part-Time On-site Locations Showing 1 location Bardessono 6526 Yount St Yountville, CA 94599, USA Bardessono 6526 Yount St Yountville, CA 94599, USA Position Summary - Pay Range $ 20...Part timeLocal areaFlexible hoursPEREGRINE YOUNTVILLE MANAGEMENT LLC
Yountville, CA2 days ago- Chandon in Yountville, CA seeks hospitality professionals for a guest-facing role at our Chandon Home visitor center. You will welcome guests, educate on wines, and drive Club participation while delivering upscale service. Must be able to lift 40 lbs and be of legal drinking...Hourly payWeekend work
Chandon
Yountville, CA2 days ago - Chef Thomas Keller's Yountville bakery, Bouchon Bakery, is seeking enthusiastic and capable individuals who are passionate about food, beverage and hospitality to join our team as a Retail Associate . A take on the French boulangerie, Bouchon Bakery highlights...Casual workLocal areaWeekday work
Bouchon Bakery - Yountville
Yountville, CA3 days ago $27.5 - $28 per hour
...the weekly Catering pace report and assist with internal event planning. Coordinate internal event requests with Talent & Culture, Front Office, AV partners, and other operational departments. Assist in the development of group and social event resumes, amenities,...Contract workInterim roleWork at officeLocal areaFlexible hoursWeekend workAfternoon shiftEarly shiftAuberge du Soleil
Rutherford, CA6 days ago- ...time, Non-Exempt POSITION OVERVIEW The Reservation Sales Agent at Carneros Resort and Spa is responsible for managing guest... ...booking process. Collaboration Coordinate with the Front Office, Housekeeping, and other departments to ensure guest needs...Hourly payTemporary workPart timeWork at officeFlexible hours
Carneros Resort and Spa
Napa, CA3 days ago $21 - $24 per hour
...execution, and assist with customer service needs. This role is central to maintaining our elevated guest experience by balancing polished front-facing hospitality with strong operational coordination. The ideal candidate thrives in a dynamic environment, takes initiative,...Hourly payFull timeTemporary workSeasonal workSaint Helena, CA
Saint Helena, CAa month ago- Job Description: St. Supéry Estate Winery has an exciting opportunity in our hospitality department. This position ensures smooth operations with Winery hospitality by greeting guests and preparing for tastings. This is a part- time position, Friday- Sunday. ESSENTIAL...Part time
St. Supery Estate Vineyards & Winery St. Supery Estate Viney...
Rutherford, CAa month ago - Peregrine Yountville Management LLC is seeking a Spa Concierge at Bardessono in Yountville, CA. This part-time, on-site role delivers a unique spa experience for members and guests, handling check-ins, scheduling appointments, and assisting in retail. With at least 1 year...Part time
PEREGRINE YOUNTVILLE MANAGEMENT LLC
Yountville, CA2 days ago $20 - $23 per hour
Meadows of Napa Valley - Receptionist Location: Meadows of Napa Valley 1800 Atrium Parkway Napa CA 94559 Located in the heart of Wine Country, The Meadows of Napa Valley, a not-for-profit Life Plan Community, is the area's premier senior living experience. Our retreat...Full timeFor contractorsWork at officeShift workWeekend work- We are pleased to announce a wonderful opportunity for a Sales Coordinator . What will you be doing most days? Initiate and follow up on leads for your market segment Provide administrative support to the Director of Sales and/or the Sales Manager Work...
Hilton Worldwide Holdings
Napa, CA5 days ago $27 per hour
Job Type Full-time Description Sales Coordinator at River Terrace Inn located in the heart of the Napa Valley Come work and be part of the RTI team (River Terrace Inn). Our Napa River waterfront location includes 114 rooms, a fitness center and home...Hourly payFull timeWork at officeNight shiftWeekend workAfternoon shiftRiver Terrance Inn, a Noble House Hotel
Napa, CA5 days ago- Job Description Job Description Job Description: The Spa Receptionist serves as the first point of contact for our spa guests, delivering impeccable service with professionalism and poise. This role requires attention to detail, the ability to anticipate guest needs...Full timeTemporary workWork at officeAll shiftsFlexible hours
Carneros Resort and Spa
Napa, CA18 days ago - At adidas we have been challenging the status quo for over 70 years and we’re not done yet. We are calling all Store Associates who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe...Part timeFlexible hoursAfternoon shift
adidas
Napa, CA4 days ago $26.47 - $43.62 per hour
The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk – Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...Hourly payFull timeCurrently hiringWork at officePostal Jobs Source (a division of Labor Services)
Yountville, CAmore than 2 months ago$36 - $40 per hour
...work in multiple systems with accuracy and experience such as Microsoft Dynamics and V360. Physical requirements • Work at a desk using a computer for extended periods of time • Lift and handle materials weighing up to 40 pounds • Work overtime whenever...Hourly payFull timeShift workWeekend workPromontory Promontory
Oakville, CA20 days ago- Non-Clinical - Admin Performs core functions of the credentialing lifecycle to include initial appointments and reappointments, data collection, primary source verification, privileging and file maintenance. PSNYC
- Adidas Store Associate At adidas we have been challenging the status quo for over 70 years and we're not done yet. We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to...Part timeFlexible hoursAfternoon shift
$15.5 per hour
The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. \n Responsibilities: ...Hourly payFull timeSeasonal workGopuff
Napa, CA1 day ago$16.5 - $22 per hour
CVS Health Retail Store Associate At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach...Hourly payFull timePart timeLocal areaFlexible hoursShift work- Summary Are you a licensed real estate agent in California eager to accelerate your career through practical, hands‑on experience? Join EO&A and collaborate with some of North America’s top real estate experts, acquiring the essential skills and insights to excel at the...Local areaFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!
