Service Advisor

Service Advisor At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success amongst each of our members. We work toward a common goal of providing the best service in the industry. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are looking for a service advisor to join our team. We provide an excellent working environment. Come be part of a team determined to be the best in NY! What We Offer: Medical, dental, vision Life & disability provided by group PTO 401K with company match Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level A desire for a long term career with a growing organization Personal and professional integrity