Technology Trainer

Job Description

Hiring a Clinical EMR Configuration Analyst with excellent clinical systems experience to support EMR configuration, QA, & conversion workflows, with a focus on WellSky implementations. This role will play a key part in supporting system conversions, ensuring configuration accuracy, & collaborating across clinical, technical, and operational teams. The ideal candidate will bring solid troubleshooting skills, strong communication, & the ability to think critically in fast-paced, Agile environments.

Key Responsibilities

· Support EMR configuration activities with a focus on clinical workflows and system optimization

· Participate in and support conversions to WellSky, including configuration validation and quality assurance

· Assist with QA testing, defect tracking, and validation of system changes to ensure clinical and operational requirements are met

· Troubleshoot configuration issues, identify root causes, and collaborate with stakeholders to resolve them

· Work closely with clinical, technical, and operational teams to understand requirements and translate them into system configurations

· Utilize Azure DevOps to manage work items, bugs, and testing documentation

· Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and contribute to iterative improvement

· Document configuration decisions, workflows, and testing outcomes clearly and accurately

· Provide clear and professional communication to internal teams and leadership on status, risks, and issues

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

· Experience with clinical EMR configuration in a healthcare environment

· Experience supporting WellSky EMR (preferred)

· Strong troubleshooting and problem-solving skills

· Excellent written and verbal communication skills

· Demonstrated critical thinking and attention to detail

· Working knowledge of Azure DevOps

· Experience working in Agile development or support environments · Hands-on experience with EMR conversions or implementations

· Experience supporting clinical workflows (e.g., nursing, therapy, home health, hospice)

· Prior involvement in QA, testing, or validation activities for healthcare systems