Certified Service Trainer
Full-time
Krones Inc
Krones Inc
JOB DESCRIPTION:
- Facilitate training programs for Customers and Internal employees at customer locations or KRONES Academy NA
- Present KRONES AG Certified Training Classes for Customers and internal employees in the KRONES region that include, North America, Canada, Central America, Carribean, Guyana and Suriname
- Perform in-field and in-house visual audits of retention from participants and make suggestions to the Manager to improve quality of training outcome
- Working under the direction of the Head of Academy NA, you will be responsible for creating training plans for Customers and internal employees
- Perform in-field audits of Customers and internal employees to determine and ensure proper upskilling
- Will be responsible for creating documentation to include OPL’s, GOP and MOP with Microsoft Word and Power Point
- This position is a combination of challenging projects and personal development with the KRONES Academy North America
- Worldwide Technical Support Coaching and technical training provided
QUALIFICATIONS:
- KRONES Service Level 2-3 (Audited)
- KRONES Field Service consecutive 3-5 years’ experience
- Qualification in EL (Electical Automation) machines, Trainings & E-Learnings
- Has performed New Installations, Retrofits, Overhaul and complex troubleshooting
- Social Competences, Team player, Leadership characteristics, Responsible, Capacity for De-Escalation, Empathy, Open mindset, and Reliability
- Ability to travel throughout North America for Reverse-Shadow and Audit opportunities
- Ability to travel worldwide to present classroom training in KRONES Subsidiaries
- Language competences, proficient in English, with Spanish or German a plus
- Intercultural competences, Open mindset towards other cultures, Knowledge of various cultural standards, and Sensitivity towards all scenarios
- Relocation to Franklin, WI Area
Vacancy posted 5 days ago
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