Account Manager

Location Vienna, VA, USA, San Francisco, CA, London, UK Employment Type Full time Location Type On-site Department Sales About the role: Antithesis is hiring Account Managers to own customer relationships after close. You will be joining a growing global team of talented Account managers, reporting to the Head of Customer Growth, partnering and working closely with Sales, Customer Experience, and Product. You help shape how post-sales account management works at Antithesis. You take responsibility for renewals and expansion from day one. You work with deeply technical customers: Engineers and Engineering Leaders, CTOs and CEOs. This is a quota-carrying role. You own revenue outcomes. What you will do Own a book of business from initial handoff through onboarding, adoption, renewal, and expansion Carry a quota tied to renewals and expansion Drive on-time renewals with clear forecasting Identify, scope, and close expansion opportunities Build trusted relationships with customers Help guide customers through onboarding, adoption, and value realization Lead post-sale commercial conversations Own renewal terms, pricing, and expansion proposals Partner with Customer Success and Customer Experience Surface product feedback grounded in customer usage Track account health, risk, and growth signals Contribute to renewal and expansion playbooks Operate with ownership in an early-stage environment What success looks like: Strong gross and net retention Predictable renewal forecasting Expansion driven by real customer value Long-term customer relationships Clear ownership and follow-through No surprise churn through early risk identification and proactive ownership Requirements 5+ years experience in a quota-carrying Account Manager role Experience at a B2B SaaS company Direct ownership of renewal and expansion quotas Proven record of meeting or exceeding ARR retention and growth targets Experience managing a defined book of business Experience running renewal and expansion deal cycles Comfort owning pricing, terms, and commercial negotiations Experience selling to existing customers, not prospects Ability to work with technical buyers and stakeholders Strong forecasting discipline and pipeline management Comfort operating in a fast-moving startup Strongly preferred: Experience with highly technical products, developer tools or infrastructure products Experience working with engineering-led customers Experience with usage-based or platform SaaS This role is not: A Customer Success role without quota A support or relationship-only role A training role for first-time sellers Equal Opportunity Statement We are an equal opportunity employer and value a diverse, inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other protected characteristic. We are committed to providing reasonable accommodations throughout the application and employment process. Notice to Recruiters and Agencies Under no circumstances will Antithesis pay a fee for candidates submitted or presented without a signed recruiting agreement in place between Antithesis and the recruiter or agency prior to submission . Any submission must be for a requisition specifically and individually assigned in writing by Antithesis’ People Department. In the event that candidate(s) are submitted or presented to Antithesis by a recruiter or agency without both a signed agreement and written assignment from Antithesis, Antithesis expressly reserves the right to pursue and hire such candidate(s) without any financial obligation to the recruiter or agency. #J-18808-Ljbffr Antithesis