Compliance Specialist

Compliance SpecialistScott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we've grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.Our teams are driven, collaborative, and committed to delivering results.We are seeking a motivated Compliance Specialist to join our Plano, TX-based team.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:Assigns monthly training assist employees with all training related inquiresPrepares compliance audit data by compiling and analyzing internal and external information.Supports departments by collecting and coordinating internal compliance data with auditors and internal auditing for various departments.Provides administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors.Answers compliance related questions and responds to compliance related requests.Evaluate complaints and determine appropriate action based on Client Work Standards.Assist in reporting complaints and resolution to appropriate agencies.Coordinator/Specialist/Analyst designation based on experience and complexity of assigned tasksMinimum Qualifications (Knowledge, Skills, and Abilities)Ability to work efficiently with excellent attention to detail in a high-volume fast paced environmentMinimum of two years' general office, outbound call center, call monitoring, or quality assurance experienceEffective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usageProficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet researchAbility to multi-task and manage time effectivelyAbility to be flexible to adapt and act quickly when urgent matters require itAbility to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competenciesEligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment.401(k) with employer match