Salesforce Release Engineer

Salesforce Release Engineer

Job Location: India/Remote

Summary: Salesforce Release Engineer is responsible for environment and release management of Salesforce Platform and the Salesforce Application Production Support activities. This hands-on technical role demands excellent knowledge of business processes and methodologies along with a strong analytical and software application design background. The candidate will have direct hands-on experience in Salesforce.com, configuration and implementation/customization, environment, and release management functions.

Roles & Responsibilities:

• Define and manage release scope, schedules and quality.
• Work with Project Management and development teams across projects to coordinate and plan product deployment, manage conflicts and dependencies.
• Analyze the impact of Salesforce releases and fixes on configuration and custom code; work with system administrator and development team to resolve issues.
• Build and maintain the repository for release procedures, release log, and release artifacts.
• Manage change control process. Manage production backups, sandbox refreshes and continuously improve release processes.
• Plan and govern best practices for release lifecycle including version controls, branching and code merges. Package and deploy custom configuration and code.
• Drive planning & delivery of high-quality enterprise IT software releases.
• Manage release schedules and milestones.
• Assemble and lead multiple cross-functional teams to support IT application releases of varying size, complexity and duration.
• Collaborate and manage release processes across all functions within IT and with business stakeholders.
• Manage change control processes for the releases.
• Continuously improve release processes.
• Implement best practices consistent with an agile development methodology.
• Define and manage release readiness and success criteria based on business requirements.
• Proactively identify and mitigate risks and remove obstacles to release.
• Guide the completion of root cause analysis to ensure issues do not recur.
• Perform environment planning, provisioning, and management required to support the releases.
• Provide oversight for deployment of releases into production environments through ensuring release readiness and adequate deployment runlist handoff to Service Delivery.
• Communicate plans and status, and escalate issues as required.
• Advance the CI/CD maturity journey of Salesforce/ CRM Platform.

Qualifications:

• 8 + years of hands-on experience on SFDC Admin/Developer.
• Implemented complex Salesforce DevOps architectures using industry standard commercial and open source tools, preferable with Copado.
• Consistent history of rock-solid mission-critical automations.
• Participate in DevOps-driven development in Salesforce platform.
• Good understanding and experience in GitHub tools and techniques.
• Proficiency in Salesforce Configuration, Scripting, and Customization techniques.
• Excellent knowledge and experience on CI/CD deployment.
• Excellent knowledge in code deployment version conflict resolution.
• Excellent IT governance and service change management.

Preferred Certifications and Specializations:

• Salesforce Certified Development Life cycle and Deployment Designer
• Salesforce Certified Platform Developer I
• Salesforce Certified Administrator
• Mastery of advanced Git
• Copado certified Administrator/Developer

Education:

• Bachelor's or master's degree in Engineering or Computer Science or related field required.