Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Health stipend
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and is a close-knit team of five. Before becoming a State Farm agent, I worked in automotive advertising sales and was recruited into the insurance industry - an opportunity that allowed me to build a career focused on relationships and helping others.

I attended SUNY Cobleskill and Florida Atlantic University. I’m married with two kids, and as a family we enjoy traveling, attending sporting events, and staying involved in local community activities. Giving back is important to us. We volunteer with local food banks and regularly participate in community events to stay connected and make a positive impact.

For our team, we offer a unique schedule where the office closes at 4:30 daily while still paying for a full 40-hour work week. We also provide a Simple IRA, a health stipend, and pay for licensing up front to support your growth.

Our office culture is supportive, positive, and team-oriented. We’re looking for someone who is hardworking, friendly, and enjoys being part of a team that values both performance and a great work environment.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Lindsey Giagni - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.