Accounts Receivable Analyst

Job Description

Job Description

Accounts Receivable Analyst

Position Overview
Our client is seeking an Accounts Receivable Analyst to support cash flow objectives through effective account management, payment resolution, and customer support. This role serves as a key liaison between customers, finance, sales, and billing teams to ensure accurate invoicing, timely collections, and efficient resolution of account issues. The successful candidate will be detail-oriented, analytical, and comfortable managing multiple priorities in a dynamic business environment.

Key Responsibilities

• Oversee a designated group of customer accounts across multiple business segments.
• Monitor outstanding balances and take appropriate action to accelerate collections and reduce aging receivables.
• Investigate and resolve payment discrepancies, deductions, short pays, and other account issues.
• Build productive relationships with customer accounts payable contacts to support timely payment processing.
• Partner with internal teams, including Sales, Customer Service, and Finance, to address billing concerns and improve payment performance.
• Apply customer remittances accurately and perform account reconciliations to maintain account integrity.
• Support invoice delivery requirements, including submission through customer-specific portals and systems.
• Process billing corrections, pricing adjustments, credit card transactions, and other account maintenance activities as needed.
• Provide customers with requested documentation such as invoices, statements, and backup materials.
• Identify opportunities to improve receivable processes, controls, and workflow efficiencies.
• Cross-train and provide coverage for other team members when necessary.
• Participate in departmental initiatives, projects, and process improvement efforts.
• Maintain compliance with client policies, quality standards, and established operating procedures.

Required Qualifications

• High school diploma or equivalent required.
• At least two years of experience in accounts receivable, collections, credit, or a related finance function.
• Working knowledge of accounting fundamentals and financial transaction processes.
• Strong proficiency with Microsoft Excel, including experience using formulas, lookups, and pivot tables to analyze data.
• Experience working with SAP.
• Effective written and verbal communication skills with the ability to work collaboratively with customers and internal stakeholders.
• Demonstrated success resolving payment issues and driving collection efforts to positive outcomes.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities and adapt in a fast-paced environment.
• Detail-oriented with a commitment to accuracy and continuous improvement.
• Team-player mindset with a willingness to support cross-functional initiatives.

Preferred Qualifications

• Associate degree in Accounting, Finance, Business, or a related field.
• Experience supporting manufacturing, automotive, or industrial organizations.
• Familiarity with OEM and aftermarket customer billing or payment portal systems.
• Prior experience working in a high-volume accounts receivable environment.