Accounts Receivable Analyst

Accounts Receivable / Cash Application Analyst

Full-time position to support a multi-national automotive supplier with invoices, receivables, and collections processes. This position is located at our corporate headquarters in Farmington Hills, Michigan.

Responsibilities

Post cash receipts daily in the ERP system (Plex Online) for multiple business locations, ensuring customer account accuracy.

Retrieve and process daily lockbox payment information from banking platforms and apply customer payments accordingly.

Review daily bank activity and monitor email communications for remittance advice and payment documentation.

Research, investigate, and resolve payment discrepancies to ensure accurate account balances.

Process online credit card transactions and maintain related records.

Maintain customer accounts by performing account analysis, reconciliations, and necessary adjustments.

Assist with general ledger reconciliations, ensuring Accounts Receivable activity aligns with bank cash receipts.

Print, distribute, and mail daily invoices and monthly customer statements.

Respond to customer billing inquiries and resolve issues through professional telephone and email communication.

Collaborate with customers, Customer Service, Sales, and internal departments to resolve account-related matters.

Support the review and establishment of customer credit terms and credit limits.

Initiate and manage collection activities to minimize delinquent accounts and improve cash flow.

Prepare aging reports, cash application reports, and other ad hoc financial analyses as requested.

Review and verify customer credit memos issued by Customer Service for accuracy and proper authorization.

Maintain accurate documentation and records in accordance with company policies and accounting procedures.

Identify opportunities for process improvements that enhance efficiency, accuracy, and customer service within Accounts Receivable operations.

Qualifications

Minimum of 3 years of Accounts Receivable and general accounting experience, preferably within an automotive OEM or manufacturing environment.

Bachelor's Degree in Accounting, Finance, or a related field preferred; Associate's Degree accepted with equivalent Accounts Receivable experience.

Proven ability to work with a high degree of accuracy and attention to detail, including strong 10-key data entry skills.

Dependable, organized, and capable of effectively prioritizing daily responsibilities in a fast-paced environment.

Demonstrates a positive, proactive attitude with the ability to successfully manage multiple tasks and deadlines.

Strong interpersonal skills with the ability to build and maintain effective working relationships with customers, colleagues, and cross-functional teams.

Excellent analytical and problem-solving skills, including the ability to research cash application issues, payment discrepancies, and account variances.

Strong verbal and written communication skills.

Proficient in Microsoft Excel, Microsoft Office applications, and ERP systems; experience with Plex Online.

Ability to work independently while remaining flexible and adaptable to changing business needs.

Demonstrates consistency, accountability, and a commitment to meeting deadlines and maintaining high-quality standards.

Knowledge of credit, collections, cash application, and account reconciliation processes preferred.

Experience preparing aging reports, analyzing customer account activity, and supporting month-end close activities is a plus.