Operations Specialist

Operations Specialist

Our Fargo team is looking for an Operations Specialist to support this location. This position is responsible for all inventory, operational support functions, and driving profitability through financial excellence for the studio.

This role operates in close partnership with the Studio Director, assisting with daily inventory oversight as well as general operational and financial management responsibilities.

Job Type: Full-Time

Hourly Rate: Starting at $24+/hour (based on experience) plus eligible for monthly incentive pay

Why Join Chapter Aesthetic Studio?

• A supportive, people-first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight-knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

Purchasing Responsibilities

• Forecast, track, and purchase all retail products, professional supplies, treatment supplies, office supplies, postage supplies, and marketing material to ensure smooth daily operation of the studio.
• Work with product vendors on awareness of upcoming sales/specials, lost orders, samples, returns, etc.
• Manage all costs through the facility, ensuring that vendor billing is accurate.

Inventory Responsibilities

• Ensure appropriate inventory levels are kept at all times, including but not limited to: homecare, professional supplies, office supplies, marketing material, etc.
• Performs weekly high-cost consumable count and monthly full inventory count
• Manage direct guest shipping
• Manage special orders
• Maintain appropriate inventory controls
• Check in and distribute product deliveries
• Face, stock, and merchandise products throughout the studio.
• Distribute supplies to clinical care team and complete corresponding tasks.
• Monitor product expiry dates to ensure unnecessary inventory shrinkage occurs

Operational Responsibilities

• Program clinical provider schedules in Zenoti under the direction and approval of the Studio Director
• Create and post quarterly Guest Service schedule under the direction and approval of the Studio Director
• Manage daily, weekly, monthly, and quarterly cleaning checklists
• Initiate facilities tickets/support needs and follows through to completion

Financial Responsibilities

• Complete Keybank receipt submissions into Workday for studio AMEX spends and invoices
• Double check accuracy of daily deposit and closing totals
• Complete daily deposit
• Drive profitability through operational excellence and expense control

Eventing Responsibilities

• Plan and execute in-studio events that deliver on ideal guest outcomes and sales goals
• Ensure proper inventory levels and supplies are available based upon event needs
• Co-create visual assets (pricing diagrams, service details, etc)
• Collaborate with Studio Director and Studio Sales Manager to create experience stations, effective sales verbiage, B&A's, etc.

Knowledge, Skills and Abilities

• Strong organizational and record keeping skills.
• Ability to exhibit attention to detail while keeping large picture in focus.
• Strong time management skills
• Proficient in technology
• Must be able to work as part of a team
• Must possess management skills
• Ability to manage multiple projects simultaneously.

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG The Aspen Group, we're redefining the guest experiencemaking confidence accessible, care personalized and results remarkable.

Ready to be the reason someone feels amazing today? Apply now and start your best Chapter yet.

TAG - The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.