General Manager

Compensation: $105,000 - $140,000 base salary + performance bonus (total comp $125K - $170K+)

Reports To: Owner / CEO

Direct Reports: CXM Manager, Field Service Manager, Comptroller, HR Manager, Business Development Manager, Outside Sales

THE OPPORTUNITY

Advantage Pro Services is a fast-growing residential home services company -- window cleaning, pressure washing, and gutter cleaning -- on a deliberate path from $3M to $6M+ in revenue. We deliver five-star service to Houston homeowners, and we're looking for the leader who will take us there.

The General Manager owns the P&L, leads a team of 30+, models the behavior, and holds the team accountable to results.

WHAT YOU'LL OWN

Sales Leadership

• Lead, coach, and hold accountable the Business Development Manager and Outside Sales team -- ride-alongs, pipeline reviews, close-rate tracking

• Set monthly and quarterly sales targets; own the revenue number

• Step in to demo, close, or recover a deal when the team needs backup

• Drive growth in recurring maintenance plan enrollment

Operations

• Oversee daily field operations through the Field Service Manager; ensure crews are staffed, scheduled, and producing at or above target efficiency

• Own COGS -- labor utilization, materials, vehicle and equipment costs -- with a target at or below 40% of revenue

• Partner with the CXM Manager to maintain NPS and customer retention above benchmarks

Financial Management

• Own the full P&L; review actuals weekly with the Comptroller and flag variances before they become problems

• Present monthly performance to the CEO with clear drivers and a corrective action plan when needed

• Manage department budgets and vendor relationships

Team & Culture

• Lead direct reports and 30+ total employees with urgency, accountability, and respect

• Partner with HR on recruiting, onboarding, and performance management

• Build a winning culture -- people who perform and grow here are rewarded with expanded responsibility and opportunities

YOUR DIRECT REPORTS

CXM Manager: Oversees Business Development Manager, Outside Sales team, Inside Sales / Customer Care, and Dispatch

Field Service Manager: Oversees Field Service Managers and all field technicians (20+ crew members)

Comptroller: Manages accounting, billing, payroll coordination, and financial reporting

HR Manager: Handles recruiting, onboarding, benefits, compliance, employee relations, and safety

Marketing (Outsourced): Manages relationship with digital marketing partner -- SEO, social media, automation, and copywriting; holds partner accountable to lead volume targets and campaign ROI

WHO WE'RE LOOKING FOR

Must-Haves

• 4+ years of operations leadership in residential or commercial field services -- home services, pest control, landscaping, facilities management, or similar

• Proven P&L ownership: you've managed a budget, hit a revenue target, and explained variance to leadership

• Sales DNA -- you've sold, led sales teams, or both; cold calling and door-to-door experience is a genuine plus

• Track record of developing people -- managers and hourly employees alike

Strong Differentiators

• Branch manager or GM experience at a national home services company

• Experience scaling a service business from startup to $5M+ revenue

• Familiarity with field service software (ServiceTitan, Jobber, HubSpot, or comparable)

• Houston-area market knowledge

COMPENSATION & BENEFITS

• Base salary $105,000 - $140,000 depending on experience

• Performance bonus tied to revenue and profitability targets -- total comp potential $125K - $170K

• • 401(k)

• Health, vision, and life insurance

• Clear growth path: as the company scales past $4M, the right leader helps define and leads the next structure with Options for ownership opportunities. 

ABOUT ADVANTAGE PRO SERVICES

Founded and headquartered in Houston, TX, Advantage Pro Services has built a loyal residential customer base by doing the fundamentals right: show up on time, do excellent work, stand behind it. We have grown to 30+ employees and $3M+ in annual revenue -- and we're just getting started. We operate with a people-first culture that rewards accountability, hustle, and growth.

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