General Manager - Sumter Hwy

General Manager - Sumter Hwy

5026-Sumter Hwy - COLUMBIA, SC 29209

Overview

Salary Range $65,000.00 - $70,000.00 Salary

Description

Job Summary This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.

Essential Duties And Responsibilities

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
• Ensure CHARM service model is fully integrated by FOH Team with every Guest
• Communicate company initiatives and tactics to drive sales and profitability
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-one's and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Qualifications

Job Requirements

Qualifications

• High School Diploma or High School equivalency required; Bachelor's Degree preferred.
• Requires 5+ years Assistant General Manager (AGM) or General Manager (GM) experience at Ruby Tuesday or another restaurant concept.
• Experience with sales building, P&L statements, recruiting, and training.
• ServSafe Certified preferred or certification within 90-days of employment.
• Must have reliable transportation & a valid driver's license.
• Must be 21 years of age or older.
• Must be able to obtain a liquor license/permit.
• Commitment to excellence in friendly service.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and team work within your team.
• Basic computer skills required.
• Physical Requirements
• This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.