Principal Analyst, Commercial Operations

We anticipate the application window for this opening will close on 15 Apr 2026. A Day in the Life The Commercial Operations Analyst is responsible for supporting the operational activities that drive the success of the sales organization. This role combines driving commercial excellence, sales analytics, and process improvement to support revenue growth and enhance customer and organizational stakeholder satisfaction. As a core member of the Channel Innovation & Customer Engagement leadership team, the Principal Analyst, Commercial Operations will act as a catalyst for growth, driving the design and execution of innovative commercial strategies that expand market presence, elevate customer engagement, and accelerate revenue performance. The ideal candidate will pair strong analytical and operational expertise with a growth mindset and collaborative leadership style—empowering the sales organization to deliver extraordinary results. The role requires cross‑functional collaboration, process optimization, connection with marketing, and leadership to ensure the sales organization is equipped with the tools, resources, training, and marketing assets needed to succeed. This role reports to the VP, Channel Innovation & Customer Engagement and sits on the Channel Innovation & Customer Engagement (CICE) leadership team. Commercial Operations and Performance Define opportunities and targets to accelerate growth aligned with the business strategy by leading ad‑hoc data analysis and partnering with sales and marketing leaders. Create and scale sales processes, systems and tools to enable high performance and achieve objectives. Streamline workflows, roles, processes and systems to improve operational efficiency, leveraging AI to accelerate time to value. Prepare quarterly business review analytics, highlighting areas of strength and weakness to improve performance. Drive automation and integration of sales tools to enhance productivity. Uncover trends within the data to understand drivers of performance and translate those insights into actionable recommendations for leadership, leveraging and developing AI solutions where concrete value can be delivered. Sales Enablement Translate requirements from ad‑hoc analysis to technology teams enabling them to build scalable technology to automate sales processes and analytics to accelerate performance. Cross‑Functional Collaboration Partner closely with marketing, sales, and strategy in CICE to align strategies and execution to meet sales goals. Independently run analysis and hypothesis testing based on business questions from cross‑functional partners and provide a comprehensive narrative of the behavioral patterns present in the data. Ability to influence and inspire cross‑functional teams to adopt new ways of working and deliver stretch growth goals. Minimum Requirements Bachelor’s degree in Business Administration, Marketing, or a related field. 7+ years sales analytics experience. Knowledge of CRM systems (salesforce.com) and sales analytics tools. Preferred Qualifications Master’s degree in Business Administration or a related field. Experience in the medical device or healthcare industry. Proven experience in sales operations, sales management, or a related role. Strong analytical and problem‑solving skills. Excellent attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively with cross‑functional teams. Proficiency in sales tools and technologies. Strong leadership and team management skills. Ability to manage multiple projects and priorities in a fast‑paced, dynamic environment. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements describe the general nature and level of work being performed by employees assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For office roles, the employee is regularly required to be independently mobile, interact with a computer, and communicate with peers and co‑workers. U.S. Work Authorization & Sponsorship U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Benefits & Compensation Salary range for U.S. (excl. PR) locations: $108,000 – $162,000. This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP). Compensation and benefits information pertains solely to candidates hired within the United States. Health, dental and vision insurance Health Savings Account Healthcare Flexible Spending Account Life insurance Long‑term disability leave Dependent daycare spending account Tuition assistance/reimbursement Simple Steps (global well‑being program) Incentive plans 401(k) plan plus employer contribution and match Short‑term disability Paid time off and holidays Employee Stock Purchase Plan Employee Assistance Program Non‑qualified Retirement Plan Supplement Capital Accumulation Plan (available to VPs and above or subject to IRS earning minimums) Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico. Equal Employment Opportunity It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Required skills: Analytical Skills, Data Analysis, Interpersonal Skills, Leadership, Problem Solving, Process Improvement, Project Management, Sales Management, Salesforce, Team Management. Required languages: English. #J-18808-Ljbffr