Operations Support Specialist (Contract)

Job Description

Job Description

We're partnering with a fast-growing technology company seeking an Operations Specialist to join a collaborative, high-performing operations team.

This is an opportunity to make an immediate impact by managing high-volume operational workflows, solving complex problems, and helping deliver an exceptional customer experience.

We're looking for someone who thrives in a fast-paced environment, enjoys learning new processes, and takes pride in producing accurate, high-quality work.

What You'll Do

• Manage a high-volume queue of operational tasks.

• Process manual workflows with accuracy and efficiency.

• Investigate and resolve operational issues by working with customers, external partners, and internal teams.

• Review data, identify discrepancies, and ensure accurate processing.

• Learn new workflows and adapt as processes evolve.

• Partner with cross-functional teams to improve the customer experience.

What We're Looking For

• Bachelor's degree required.

• 2–5 years of professional experience in operations or a process-driven environment.

• Strong attention to detail, critical thinking, and problem-solving skills.

• Ability to thrive in a fast-paced, evolving environment.

• Self-motivated, organized, and eager to learn.

• Experience in healthcare, benefits, insurance, payroll, fintech, or SaaS operations is a plus.

Why Join?

• Gain experience with a high-growth technology company.

• Work alongside collaborative, driven, and supportive teammates.

• Make an immediate impact while learning new systems and operational processes.

• Opportunity to contribute to a growing team and develop your operations expertise.