Catering Server

Catering Server Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service. Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests’ needs. Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet-style meals, ensuring that guests receive a high-quality dining experience that meets the event’s standards. Responsibilities Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings. Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service). Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience. Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices. Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event. Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously. Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly. Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event. Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail. Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines. Requirements Passion for hospitality. Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company. Experience serving guests during large events. Attention to cleanliness and safety. Patience and a customer-oriented approach. Excellent people skills with a friendly attitude. Responsible, trustworthy, and team player qualities. Physical ability and stamina to stand for long periods and carry/lift heavy items. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Software Development Location Richmond, VA Referrals increase your chances of interviewing at Ideal by 2x. #J-18808-Ljbffr