Remote Reservations Agent

Remote Reservations Agent For those who seek the best, there's only Stein. Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination. Why work for the best? The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success. We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. You will be taking incoming leisure, group and spa reservation calls for all properties. Incentive opportunities available. Phone and computer experience preferred. Must be dependable, flexible with work schedule with weekends and holiday availability. Shifts vary between 8AM to 6PM. Microsoft Suite, Outlook, and internet experience necessary. Familiarity with Maestro and/or PMS systems helpful. Please Note: Must live within 2 hours of Resort. If hired for remote position you will need to be able to train on-site at Stein Eriksen Lodge for four weeks. Additional onsite training as needed. Mandatory onsite training required once per quarter. High Speed Wired Internet and home office free of background noise and distractions. Stein Collection offers: Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more Competitive wages and bonus plans to recognize your dedication and service with us Paid training time and programs Chef prepared meals daily in our cafeteria, at no cost to you On site heated garage for employee parking -a great perk in winter! Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort Flexible schedules and time off policies to accommodate family, school, and other activities Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees Monthly team member appreciation events and recognition programs Hotel room, spa, dining, shopping, ski/snowboard rental discounts available We pride ourselves on being an EEO. We are committed to hiring a diverse workforce. Qualifications Skills: Communication: Intermediate Computer: Intermediate Customer Service: Intermediate Behaviors: Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations: Self-Starter: Inspired to perform without outside help Goal Completion: Inspired to perform well by the completion of tasks Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.