Demand Generation Sr Manager - Customer Experiences for Slack
$143.4k - $216.9kSalesforce
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryMarketing & CommunicationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Slack is redefining what it means to work — not just with other people, but with AI. As the multiplayer OS for AI, Slack is the only place where human and agent collaboration actually happens at scale. We're looking for a senior content strategist and writer who can make that story impossible to ignore.About the RoleWe are looking for a strategic, execution-oriented marketing leader to drive Slack's demand generation and pipeline goals through experiential and events marketing. This role sits at the intersection of field marketing, demand generation, and sales activation — and is responsible for ensuring Slack's presence, visibility, and measurable impact across Salesforce's global event portfolio.This role requires a demand generation mindset, strong cross-functional partnership skills, and the ability to manage complex programs through partner organizations rather than a standalone events infrastructure. Successful candidates will need to deeply understand pipeline attainment, CRM and channel performance optimization to achieve targets while maintaining ROI thresholds. This leader takes a holistic view of Slack's event strategy and investments, driving well-documented plans and timelines while bringing together the teams and resources needed to capitalize on opportunities and close gaps across priority events. A key part of the role is advocating for Slack's brand within Salesforce events — preserving its uniqueness while strengthening its presence.ResponsibilitiesOwn Slack's demand generation strategy across the Salesforce experiential marketing portfolio, including first-party and third-party eventsServe as an integral Slack stakeholder and point of contact within Salesforce's Global Field Marketing and Strategic Events teamsDevelop and manage event-driven pipeline programs aligned to Slack's marketing pipeline targets, lead generation goals, and revenue prioritiesPartner with Salesforce and Slack Sales teams to activate accounts, drive customer nominations, and translate registration and participation into pipeline opportunityDefine audience acquisition and activation strategies across owned and influenced channels, including pipeline impact, target account selection, registration strategy, onsite experiences, and follow-up sales outreach and marketing nurture programsBuild measurement frameworks to track sourced and influenced pipeline, report performance and attainment against pipeline and revenue goals, and optimize event programming and investments based on performance against goals and ROICollaborate with Slack campaigns, ABM, and demand generation teams to ensure programs are integrated into broader campaign motionsDrive smart budget allocation and spend management across events, negotiating with Salesforce teams and external vendors to maximize resources.Represent Slack's marketing ideas and needs within Salesforce's planning processes, ensuring Slack has appropriate presence, messaging, and activation supportQualifications8+ years of experience in demand generation, field marketing, or integrated marketing in B2BProven track record driving pipeline through experiential programs, with demonstrated ability to tie activity to measurable revenue outcomesExperience executing experiential programs through partner organizations or shared marketing infrastructure in large organizations, not solely through a standalone, owned programStrong cross-functional collaboration skills, with the ability to influence and align stakeholders across sales, marketing, and operationsDeep familiarity with first-party and third-party event formats and the distinct strategies each requiresData-driven approach to program planning and performance measurementComfort operating in fast-paced, matrixed environments with multiple competing prioritiesPreferred QualificationsExperience marketing within or alongside a large enterprise technology company (e.g., Salesforce, Microsoft, Google, SAP)Familiarity with Salesforce's experiential and event portfolio, including Dreamforce and World TourExperience with Business Insights tools (Tableau Preferred) and CRM-integrated marketing programs (Salesforce CRM preferred)Demonstrated ability to work across global markets and time zonesCompensationIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at salesforcebenefits.com.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.SummaryLocation: Washington - SeattleType: Full time
$151k - $207.9k
...too, let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the... ...will shift customer mindsets, create demand for our solutions, and drive higher... ...this role if you: Have 5+ years of experience in a customer success, account management...SeniorFull timeLocal areaWorldwideFlexible hoursShift work$123.1k - $227k
To get the best candidate experience, please consider applying for a... ...where humans with agents drive customer success together. Here,... ...solutions and organizational change management. For companies on their... ...with Data Cloud, Agentforce, or Slack-based workflow automations.Certifications...SeniorFull timeWork experience placementShift work- ...fighting fraud. CertifID is seeking an accomplished Senior Customer Success Manager (CSM). As Senior CSM, you are responsible for a blended... ...occasionally lead cross-functional work that enhances customer experience, informs roadmap priorities, and improves internal...SeniorRemote workFlexible hoursNight shift
$150k - $175k
...product vision and strategic priorities for customer delivery platforms, informed by... ...approaches, and platform capabilities.Customer Experience & Platform Optimization· Improve... ...the technical owner.Stakeholder & Vendor Management· Build alignment across sales, marketing...SeniorFull timeTemporary workWork at officeRemote workFlexible hours2 days per week$142.8k - $193.2k
...responsible for engaging new and existing customers in the Retail and Consumer Packaged... ...with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer... ...(CBO) as outlined in the SOW.Your experience in selling services within the technology...SeniorFlexible hours$83k - $125k
...success is driven by curiosity, courage and customer obsession. The confidence and drive to... ...strategies. The Senior Account Manager anticipates client needs; understands what... ...research on emerging technologies and customer experience. Collaborate with industry analysts...SeniorContract work$142.8k - $193.2k
...2026Amazon Web Services is seeking a Global Account Manager to support our US Commercial customers.In this role, you will have the exciting opportunity... ...satisfactionAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred...SeniorFor contractorsLocal areaWorldwideFlexible hours$46.99k - $121.54k
...connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by... ...collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and...SeniorHourly payFull timeLocal area$157.1k - $212.6k
..., focused on long-term relationships, and a customer-first salesperson? Do you have sales and business development experience, cloud technical background, and relationships... ...system integrators? AWS Partner Account Managers (PAM) do all this and more. AWS PAM's work with...SeniorWorldwideFlexible hours$85.5k - $95k
...services professional to join our Account Management team. You will be responsible for building and maintaining strong customer relationships, acting as the day-to-day lead... ...providing the highest caliber customer-service experience Demonstrated client management expertise...SeniorFull timePart timeFlexible hours$113k - $177k
...bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent... ...in this role you have:You have 5+ years of account management, implementation, or sales experience in software/SaaSYou have experience in explaining technical...SeniorWork at officeRemote workFlexible hours$123.1k - $186.3k
To get the best candidate experience, please consider applying for... ...where humans with agents drive customer success together. Here,... ...DescriptionThe Customer Success Manager (CSM) is a versatile expert... ...accurate customer data and generating first drafts of success plans...Full timeWork at officeFlexible hours3 days per week$123.1k - $227k
To get the best candidate experience, please consider applying for... ...where humans with agents drive customer success together. Here,... ...DescriptionThe Customer Success Manager (CSM) is a versatile expert... ...accurate customer data and generating first drafts of success plans...Full timeWork at officeLocal areaFlexible hours3 days per week- ...types of learning, and allow for a personalized training experience for each user on the platform. With nearly 3 million users... ...companies in North America.We are seeking an experienced Customer Success Manager (CSM) at Cybrary to serve as the primary contact for a rapidly...Temporary workWork at office
- ...SUMMARYThe Marriott Bonvoy Boutiques team is seeking a Senior Manager, Customer Marketing to be responsible for developing and executing... ...marketer to drive customer engagement growth beyond the travel experience for the largest hospitality company in the world. CANDIDATE...SeniorFull timeSeasonal workRemote workFlexible hours
$94.08k - $134.4k
...a highly strategic and execution-oriented individual contributor to build and scale our customer lifecycle strategy from the ground up.This role will define how customers experience our platform across onboarding, adoption, engagement, expansion, growth, and retention through...SeniorWorldwide- ...Customer Success Supervisor Application Deadline: 23 October 202... ...through proactive relationship management, issue resolution, and... ...improvements that enhance the customer experience. The Supervisor leads their... ...experience. Physical Demands The employee must occasionally...Full timeTemporary workWork at officeFlexible hours
- Position OverviewThe Sales & Customer Engagement Manager is responsible for identifying, sourcing, and... ...s needs and goals to create an event experience that best aligns Hargrove resources and... ...as needed.• Actively network and generate new contacts, making valuable introductions...Full timeWork at officeShift work
- ...sponsorship for this role at this time. *Who You’ll Become *The Customer Success Manager (CSM) works directly with customers to guide them through... ...Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time...Permanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
$187.2k - $234k
Engagement Manager (Computer Vision), Public SectorScale AI is at the forefront of the AI... ...workflows for a national security customer. As an EM on our public sector delivery... ...customers, and ensure an incredible customer experience. This role is ideal for someone who blends...Full timeContract workWork experience placement$144.8k - $181k
...re building enterprise-grade generative AI solutions and delivering... ....We’re hiring an engagement manager (EM) to lead and coordinate... ...workflows for a national security customer. As an EM on our public... ...ensure an incredible customer experience. This role is ideal for...Full timeContract workWork experience placement$143.3k - $238.8k
...Family GroupSalesJob ProfileClient Partner Sr Manager - CCIManagement LevelSr Manager - Non... ...position and the selected candidate's experience. In addition to the salary range... ...driving revenue, retention, and long-term customer success. This role owns the client relationship...Full timeRemote workVisa sponsorshipFlexible hours- Customer Success Manager Join to apply for the Customer Success Manager role at PerformYard PerformYard has developed a simple and effective... ...Customer Success, Account Management, Account Support or related experience, preferably in software. Detail-oriented and action‑...Full timeRemote work
$50k - $63.16k
...concepts and solutions? Are customer concerns always king in your... ...driving backfile conversion and managed print, IT, and automation... ...Focus on an optimal customer experience throughout the sales process... ...requirements of the customer to help generate new revenue streams. -...SeniorFull timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate start$120k
...government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI... ...****@*****.*** with the position title “Customer Success Manager” in the email subject. Compensation Base salary is $120,000...Full timeWork at officeRemote work$105k - $125k
...factors including relevant experience, geographic location,... ...needs, and market demand). Who We Are Persado... ...-performance creative generation with automated review... ...As a Senior Account Manager you will be... ...both internal teams and customers to drive value through...SeniorWork at officeRemote workHome officeFlexible hours$245k
...about building relationships and ensuring customer success? Join our team that provides... ...role you will: Have 10+ years of relevant experience and a bachelor's degree or its equivalent... ..., watching your favorite series, or managing your savings, we're the engine behind the...SeniorWork experience placementWork at office- ...Job Title Senior Account Manager Who We Are Persado is... ...integrates high-performance creative generation with automated review of... ...both internal teams and customers to drive value through adoption... ...to enhance customer experience. Build deep, trusted relationships...SeniorRemote work
$120k - $173k
...Solutions is searching for a Client Solutions Manager (CSM) to manage relationships with our large and often most complex customers. The CSM will leverage their knowledge of... ...including a best-in-class onboarding experience and ad hoc client education. Work effectively...For contractorsWork at officeFlexible hours$30 per hour
...Senior Client Partners and Group Managers, the Client Partner will... ...Solutions Leader to build customized solutions pitches for the target... ...to reimagine customer experience, strengthen operational resilience... ...is a global leader in next-generation digital services and...Full timeTemporary workShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Demand Generation Sr Manager - Customer Experiences for Slack. Be the first to apply!
- director customer relationship management Washington DC
- manager customer experience Washington DC
- remote customer service manager Washington DC
- director customer care Washington DC
- sales customer service manager Washington DC
- customer advocacy manager Washington DC
- senior manager customer operations Washington DC
- csm Washington DC
- customer service account executive Washington DC
- entry level customer service manager Washington DC



