Banquet Captain

Job Category : Banquets, Catering & Events Requisition Number : BANQU001988 Posted : July 10, 2026 Full-Time On-site Locations Showing 1 location Lewis Center, OH 43035, USA Description The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) located in Lewis Center, Ohio is searching for a Banquet Captain to join our team! Our attractive compensation package includes a competitive wage, access to health benefits, PTO and 6 paid Holiday's (full-time only), 401K with up to 4% company match, dining and travel discounts AND free meals and free parking! Job Summary: As a Banquet Captain, your primary responsibilities evolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and does so in a variety of different venues. Essential Functions: Leads on-going training and supervision of event staff in proper set up, serving and clean up procedures, uniform standards, and proper Hospitality etiquette. Organizes event staff by conducting pre-shift meetings and reviewing the specific needs of each event including service procedures, set up, menus, order of service, special requests, closing duties, etc. Aid in the service of food and beverage to guests as specified in the BEO, continually stocking and maintaining items to meet the demands of the guests while adhering to all BEO presentation standards. Anticipate and beware of guest needs before and during an event in order to provide high quality service and high guest satisfaction. Assign duties to the event staff to prepare for present and future events. Assist in ensuring a safe work environment for all employees. Oversee event functions and provide support to break stations/dining staff as required. May perform other duties and responsibilities as assigned. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Position requires standing for entire shift. Position requires the ability to carry a banquet serving tray of at least 6 dinners with the end goal of 8 dinners. Ability to lift, reach, bend, stoop, push and/or pull heavy workloads, exert up to 100 pounds of force and the ability to regularly lift 55 lbs. Qualifications, Education, Experience, Skills, and Abilities: At least two years of experience in catering or fine dining leading a team. Detail oriented with good organizational skills. Ability to adapt to changing situations. Leadership qualities of communication, problem solving, guest relations, and empathy. Maturity of judgement and behavior. Guest-centric mentality. Flexibility in scheduling. Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events. We are managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr