Assistant Manager

Job Description

Job Description

Da Vien - Assistant Manager

About Our Company:

At Da Vien Coffee, we are passionate about bringing the richness of Vietnamese coffee to the world while delivering exceptional experiences beyond the cup. Rooted in tradition, our high-quality coffee beans are handpicked from our hometown farms, offering an authentic rich bold coffee. We are looking for Fun, Energetic, and Hardworking Team Members to join our Da Vien Coffee Chain.

Job Description:

The Assistant Manager position is designed to aid in store operations and assist the Store/Area Manager. The role involves actively contributing to sales growth by implementing Our Promise and guiding the development of team members.

Responsibilities, Abilities & Skills:

• Create an enjoyable and welcoming experience for every customer that walks through our door through their management of the store's operations, staffing, customer satisfaction, product quality, financial performance, and team development
• Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations and increase profitability through staffing, operations, etc.
• Assist with hiring, training, and supervising team members, and act as the second point of contact
• Collaborate with maintaining inventory levels and ordering supplies as needed
• Must be able to work at any location in the assigned district or county
• Create and adjust staff schedules to meet location needs
• Maintaining inventory levels and ordering supplies as needed
• Attend upper management meetings and conduct store management meetings
• Assist with coaching and supporting team members, monitor and recognize employee behavior to promote personal growth and career development
• Ensuring compliance with health and safety guidelines
• Protects employees and customers by providing a safe and clean store environment.
• Daily planning/assigning tasks for BOH & FOH staff
• Enhance efficiency and solve problems to optimize staffing, operations, and store profitability.
• Assist with performance evaluations and provide constructive feedback.

What we expect from you:

• Effectively lead and delegate a team during scheduled shifts
• Strong interpersonal skills and able to communicate effectively
• Proactive and independent with the ability to take initiative
• Strong organizational skills, with the ability to prioritize multiple conflicting assignments
• You are reliable and flexible with scheduling based on store needs
• You are quality-minded with keen attention to detail
• High stress tolerance -- thrives in a high-pressure environment
• Computer Skills, SharePoint, Microsoft Office 365.

Physical Requirements

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15-45 pounds

Job Type:

• Part Time 28 Hrs. or Full-time 40 hrs. per week Available

Schedule Requirement:

• Hours Vary
• Weekend availability
• Able to work Holidays
• Maximum 36hrs per week
• May require occasional overtime hours with approval
• Assistant Managers are responsible for on-the-floor management while maintaining administrative responsibilities

Education:

• Associate's degree Preferred with
• High School / GED
• Food Certification accepted

License/Certification:

• Food Handling Manager Card (Preferred)

Work Location:

• One Site

Benefits:

• PTO is accrued from your first day (Full Time Only)
• Medical Benefits / 401K (Full Time Only)
• Monthly bonus based on performance/ store sale
• Employee discount
• Opportunities for advancement
• Complimentary drinks
• Team bonding/Company holiday events
• Paid training
• Holiday Pay (Full Time Only)

Compensation:

• Range: $21.90 to $ 22 /hr. plus tips
• Sick Pay / 40 hrs. per year
• Referral bonus program