Healthcare Customer Service Representative
Virtual Vocations Inc
Seeking a Tennessee Licensed Healthcare Customer Service Representative, this remote position will manage inbound and outbound communications to resolve customer inquiries efficiently while ensuring a positive experience for clients. Key responsibilities Connect with customers via phone, email, chat, or social media to address their questions and concerns Calmly de-escalate issues and escalate interactions when necessary Track call-related information for auditing and reporting purposes Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Vacancy posted 11 hours ago
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