IT Support Specialist I

IT Support Specialist I

Location: Washington, DC

Type: Full-Time

Overtime Exempt: Nonexempt

Reports To: ARMADA HQ

*************CONTINGENT UPON AWARD*********************

Duties & Responsibilities:

• Provides technical assistance and support related to computer systems, hardware, and software.
• Responds to user inquiries and resolves technical issues.
• Installs, configures, and maintains computer systems and applications.
• Documents issues and resolutions.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

• Knowledge of computer hardware, software, and operating systems
• Ability to troubleshoot technical issues
• Strong customer support skills
• Ability to document technical processes and resolutions
• Attention to detail
• Communication skills

Minimum/General Experience:

• 1 year to 3 years of related experience

Minimum Education:

• HS Diploma (or equivalent)

Disclaimer:

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at

Special Notes: Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.