Medical Office Manager

Job Type


Full-time

Description

Join a Mission That Changes Lives. At HeartSpring, we believe every child deserves the opportunity to reach their full potential. For over 90 years, we've been dedicated to serving children with special needs and developmental disabilities through innovative education, residential, outpatient, and healthcare services. Our team is passionate about making a meaningful impact every day through collaboration, compassion, and excellence in care.

We're looking for an experienced Nurse Office Manager to lead the daily operations of our nursing office while leading a team dedicated to providing exceptional care for children with complex medical and developmental needs.

• Location: Wichita, KS
• Position: Nurse Office Manager (RN license required)
• Hours: Onsite, 2nd Shift, full-time 40 hours/week with rotating oncall required for nights and weekends
• Requirements: 5+ years of previous leadership experience required

The Nurse Office Manager provides leadership and oversight of our nursing office operations while managing a team of Certified Medical Assistants (CMAs) who provide 24/7 medical support to students across our therapeutic school and residential programs. This role serves as a key partner to the Nursing Director and is responsible for ensuring efficient operations, regulatory compliance, quality care coordination, and exceptional support for students with complex medical, behavioral, and developmental needs.

The Nurse Office Manager leads day-to-day office functions, supports staff development and scheduling, oversees compliance and quality initiatives, and serves as a vital connection between nursing services, education, residential care, therapists, and families. This is an excellent opportunity for a healthcare leader who enjoys managing people, improving processes, and making a meaningful impact on the lives of children and families.

What You'll Do
Leadership & Team Management

• Lead, coach, and develop a team of CMAs providing 24/7 support to students in our therapeutic school and residential programs
• Oversee staffing, scheduling, training, onboarding, and performance management
• Foster a positive, collaborative, and accountable team culture
• Partner with the Nursing Director to support departmental goals and strategic initiatives

Clinical Operations & Care Coordination

• Ensure seamless coordination between nursing, education, residential, and therapy teams
• Support implementation of individualized healthcare plans and student medical needs
• Promote a high-quality, student-centered approach to care and service delivery

Quality, Compliance & Risk Management

• Maintain compliance with healthcare regulations, accreditation standards, and organizational policies
• Lead quality improvement efforts, audits, and process enhancements
• Develop and implement policies and procedures that support safety and operational excellence

Resource & Office Management

• Oversee daily nursing office operations, workflows, supplies, and resource utilization
• Assist with budgeting, staffing recommendations, and operational planning
• Identify opportunities to improve efficiency and enhance the student and family experience

Requirements

You are a great fit for this role if you have knowledge and abilities in:

• Healthcare office operations, especially in environments supporting individuals with developmental or behavioral disabilities.
• Leading a diverse team, creating a positive, organized, and high-performing work culture.
• Commitment to precision and accountability, including strict adherence to medication administration protocols and documentation standards.
• Attention to detail in record-keeping and unwavering compliance with regulatory requirements.
• Strong time management, organizational, and problem-solving skills to thrive in a dynamic, fast-paced setting.
• Clear and confident communication skills, both verbal and written, for effective interactions with others.
• Teamwork, dependability, and strong customer-centric approach.
• Technical proficiency with EMR/EHR systems, Microsoft Office Suite, Adobe Creative Suite, and digital platforms to support efficient operations.

Qualifications

• Current RN or LPN license required
• 5+ years of previous leadership, office management, nurse management, or healthcare operations experience required
• Strong knowledge of healthcare compliance, quality improvement, and risk management
• Experience managing teams, workflows, and administrative processes
• Excellent communication, organizational, and problem-solving skills
• Passion for serving children and supporting interdisciplinary care teams

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Life insurance
• 403(b) retirement plan with employer match
• Generous paid time off and paid holidays
• Tuition reimbursement and continuing education support
• Mission-driven culture focused on making a difference
• Collaborative team environment where your work matters

Physical Requirements:

• Lifting: Up to 30 lbs. frequently; 50 lbs. rarely
• Carrying: 10-15 lbs. frequently; 50 lbs. seldom
• Sitting/Standing/Walking: sit rarely; stand constantly; walk frequently
• Climbing: rarely
• Bending/Twisting/Kneeling/Reaching: frequently
• Reaching: frequently
• Pushing/Pulling: 10-15 lbs. occasionally; 50 lbs. rarely
• Dexterity: constant hand-eye coordination and manual dexterity
• Stamina/Endurance: mild exertion frequently; heavy exertion occasionally
• Vision/Hearing: constant ability to see clearly and hear instructions or warnings
• Mind-Body Connection: frequent awareness of body positioning and task execution

Work Environment:

• Environment: Indoor and outdoor work environments. Occasional exposure to varying weather conditions, including heat, cold, wind, rain, and snow/ice.
• Safety Compliance & PPE Requirements: Adherence to safety protocols and protective gear use constantly. Mandatory use of Heartspring standard PPE, with additional protective gear (e.g., gloves, helmets, arm guards, leg guards) provided as needed.
• Physical Interactions & Exposure Risks: Frequent exposure to physical interactions from clients, including slapping, hitting, punching, kicking, head-butting, and biting. Potential exposure to infectious diseases, parasites, bodily fluids, and blood-borne pathogens in a school and residential care setting.

Tags: Nurse Office Manager, RN Manager, Nurse Manager, Clinical Operations Manager, Healthcare Office Manager, Nursing Supervisor, Healthcare Administrator, Medical Office Manager, Healthcare Operations, Quality Improvement, Compliance Management, Staff Leadership, Care Coordination, Pediatric Healthcare, Nursing Leadership, Registered Nurse Manager, Healthcare Management, Clinical Leadership


Salary Description


$56,387 - $89,128