Head of WPM Solutions

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Title: Head of WPM SolutionsFind Your Next Move at JLL and Build a Fulfilling CareerAt JLL, we value what makes you unique and are committed to giving you the opportunity, knowledge, and tools to own your success. Whether you’re looking to move up, broaden your experience, or deepen your expertise, JLL offers opportunities to grow from within.Have a referral for this role? Log into Refer2JLL to submit them for the opportunity.Role OverviewThe Head of WPM Solutions is a senior leadership role responsible for defining and leading an integrated Workplace Management (WPM) solutioning model across JLL. This role is central to advancing the One JLL approach—bringing together Engineering, Sustainability, Smart Buildings, Occupancy Planning, and Workplace Experience into cohesive, differentiated solutions within Integrated Facilities Management (IFM).The role provides strategic oversight and subject matter leadership across these disciplines, ensuring they are seamlessly embedded into IFM sales pursuits, solution design, and client delivery models where applicable. This leader partners closely with Sales, Solutions, and Operations teams and is highly effective in executive-level, client-facing environments.Key ResponsibilitiesStrategic Leadership & Integrated SolutioningDefine and execute an integrated WPM solutioning framework that aligns core workplace capabilities into a differentiated IFM value proposition.Champion a One JLL mindset by driving cross-functional collaboration across service lines, regions, and stakeholder groups.Shape and elevate JLL’s workplace positioning in the market through strategic insight and vision.Technical & Subject Matter LeadershipAct as the senior technical subject matter expert across WPM services, including engineering, critical environments, sustainability, smart buildings, energy engineering, occupancy planning, and workplace experience.Embed best-in-class technical and workplace practices into the sales and solutioning lifecycle.Serve as a strategic connector across sales, solutions, and delivery teams to drive alignment, innovation, and continuous improvement.Sales, Solutions & Client EngagementSupport new business pursuits and portfolio expansions with integrated workplace expertise throughout the sales process.Partner with Sales and Solutions leadership on IFM bids, proposals, and client presentations.Lead or support executive-level client engagements, technical sales pitches, and solution presentations.Contribute to RFP/RFI responses, including technical content, staffing models, pricing inputs, and example deliverables.Participate in pursuit debriefs to assess solution effectiveness, win themes, and lifecycle performance.Value Creation & EnablementDevelop and lead bundled workplace offerings that deliver measurable client value.Enable innovation through tailored solutions that address complex client challenges and evolving workplace needs.Improve speed-to-market and responsiveness for solution content, demonstrations, and proposal support.Collaborate with Sales & Solutions teams to develop tools, guidelines, and templates that enhance seller effectiveness and win rates.Leadership & CollaborationLead and influence teams across sales, solutions, operations, and specialty services.Serve as a trusted advisor to divisional and regional leadership on workplace strategy, solution design, and technical positioning.Foster a collaborative, high-performance culture aligned to enterprise priorities.Travel RequirementUp to 50% travel may be required.Requirements & QualificationsBachelor of Science degree in Engineering or equivalent experience required.Minimum 15 years of experience in engineering operations, IFM service delivery, technical services, and/or workplace solutions.Demonstrated experience in IFM solution development and technical sales support.Strong understanding of IFM solutioning processes, including pursuit, win, and transition phases.Proven experience supporting and leading sales presentations as a subject matter expert.Ability to engage effectively with C-suite stakeholders.Strong capability to articulate value propositions aligned to client business objectives.Proven people leadership, collaboration, and stakeholder management skills.Strategic mindset with the ability to lead across multiple service lines.Other assignments as required.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:170,100.00 – 227,500.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Boston, MAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on job-api.jobget.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Boston, MAType: Full time