Senior Director of Software Engineering (Berkeley Heights)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Director of Software Engineering

What does a successful Senior Director of Software Engineering do at Fiserv?

You’ll be a key leader of success of our Core Acquiring Authorization engineering group within the Fiserv Merchant Solutions (Payment Acceptance) business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second while maintaining millisecond‑fast response time; all of this is done for some of the largest merchants in the U.S. In this fast‑paced online transaction processing environment, you’ll be a passionate critical problem‑solver who can balance platform stability and resiliency along with modern engineering practices and solutions.

What you will do:

• Lead, manage, mentor, and inspire multiple teams of software engineers
• Set clear performance expectations and KPIs, conduct performance reviews, and support career development for all the team members
• Drive modernization and migration of several real‑time applications to AWS that are low‑latency, high‑volume APIs that run 24x7 supporting critical business processes
• Reengineer on‑premises applications to highly resilient, highly available, low‑latency applications running on AWS
• Develop and document high‑quality code to solve strategically important problems
• Provide high‑quality code and design review feedback to other engineers while defining and leading the adoption of standards and best practices

What you will need to have:

• 15+ years of experience in software engineering or similar roles
• 10+ years of experience in one or more general-purpose programming language such as C or Java
• 5+ years of hands‑on leadership experience with Payments Processing at large scale
• 5+ years in a leadership role with a focus on continuous improvement initiatives and setting priorities and plans to meet business goals and objectives
• 5+ years of practical cloud-native experience, including AWS
• 5+ years of experience with distributed systems and microservices architectures
• 2+ years of experience leading cloud transformation in a payments or financial services environment
• Bachelor’s degree in computer science, or a related field, or an equivalent combination of education, military, and work experience

What would be great to have:

• Knowledge of international payment systems and cross‑border transactions
• Experience with cloud‑based payment solutions and infrastructure
• Experience with Kubernetes or other container orchestration tools
• Familiarity with emerging technologies such as blockchain, AI, and machine learning
• Experience in CI/CD pipeline and related open-source tools like Jenkins, GitLab, and SonarQube

Important info about this role:

• We’re better together! This role is fully on‑site.
• This is a full‑time, direct‑hire position, and no contract options or unsolicited agency submissions will be considered

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual’s status as a veteran.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on apply.placed-app.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.