Senior Contact Center Workforce Architect
Selene Finance LP
Selene Finance LP in Dallas, TX is seeking a Senior Workforce Management Analyst to assess Contact Center staffing and provide real-time monitoring and scheduling adjustments. The role focuses on forecasting, scheduling, and staffing optimization to meet service goals. Responsibilities include short- and long-term forecasting, shift bidding, schedule optimization, and collaboration with operational leaders to improve efficiency and agent satisfaction. Strong Alvaria WFO experience is required. #J-18808-Ljbffr Selene Finance LP
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Contact Center Workforce Architect in Dallas, TX vacancy
- DPR Construction in Dallas, Texas, is seeking a COE Solution Specialist to lead workforce development strategies that strengthen the company's capacity and labor market positioning. The role focuses on mid-to-long-term workforce planning while designing scalable solutions...Suggested
- Dormont Manufacturing Co is seeking a Contact Center Systems Administrator to take ownership of its Zoom Contact Center. This role involves managing telephony configurations, optimizing queues, and ensuring system efficiency to enhance customer experience. The ideal candidate...Suggested
- ...Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will... ...applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ***...Suggested3 days per week
Yantran LLC
Dallas, TX3 days ago - ...Description Summary: The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development...SuggestedFull timeWork at officeLocal areaFlexible hoursShift work
Christus Health
Irving, TX3 hours ago - ...Demonstrate deep expertise in GCP networking, including network design standards and Network Connectivity Center (NCC) hub-and-spoke architectures. Architect and manage secure, reliable hybrid cloud integrations between on-premises environments and GCP, enabling seamless...SuggestedFull timeH1bLocal area
KPMG
Dallas, TX1 day ago $184.87k - $324.19k
...Advisory. ~ KPMG is currently seeking a Director, SAP Finance Architect in Advisory for our Consulting practice. Responsibilities... ...throughout the business cycle * Identify and communicate findings to senior management and client personnel * Assist with scoping...Full timeH1bLocal areaKPMG
Dallas, TX5 days ago$184.87k - $324.19k
...career in Advisory. KPMG is currently seeking a Director, SAP Architect for our [1] Consulting practice. Responsibilities: * Act... ...Leadership in designing and presenting benefits of SAP AI and Build to senior-level management of clients; support solution development for...Full timeH1bLocal areaKPMG
Dallas, TX5 days ago- ...best practices and driving innovation across the organization. Architect and build production‑grade Generative AI applications using... ...process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 12+ years of...
$73k - $107k
...monitoring and reporting on usability metrics ZD/general help center experience (organization, administration, and updating) Strong... ...product, data, etc.) What You Will Do Act as a customer experience architect; design and optimize the end‑to‑end self‑service journey across...Local areaHome officeFlexible hours$204.73k - $370.53k
...Advisory. KPMG is currently seeking a Director, AI Strategy Architect to join our Advisory Services practice. Responsibilities:... ...making across various industries Act as a trusted advisor to senior and C-level client stakeholders, shaping AI strategies and roadmaps...Full timeH1bLocal areaKPMG
Dallas, TX5 days ago- ...The ideal candidate will have over 6 years of experience in software development and expertise in Power BI, along with excellent analytical and problem-solving skills. Join a dynamic team dedicated to improving the health of America's workforce. #J-18808-Ljbffr Concentra
- ...connect them with exceptional professionals for this role. Chief Architect - End User Technologies Vanguard is seeking a Chief... ...problem). Org-Wide Technical Leadership Mentor and level-up senior engineers and architects; raise design quality through reviews,...
Vanguard
Dallas, TX9 days ago - ...experience, particularly in regulated environments. Responsibilities include developing SOPs, evaluating risks, and implementing effective workforce systems. This is a 1099 independent contractor role with a hybrid work model, ideal for those who excel in independent operations...For contractors
- ...Job Title: Workday Architect Location: 100% Remote Duration: Contract Job Description: Solutions Architect for Workday... ...Consultative Skills: Proven ability to consult with and influence senior HR business executives. Strong persuasion and communication skills...Contract workWork at officeRemote work
Intellisoft Technologies
Farmers Branch, TX2 days ago - ...Role - Lead Workday Architect – ERP, Supply Chain & Financial Systems Key Responsibilities Enterprise Architecture Leadership: Develop and execute a comprehensive E2E architecture strategy for ERP, Supply Chain, Financial, and Talent Management systems, aligning...Remote work
ClinDCast LLC
Irving, TX3 days ago - ...Overview We are seeking a talented Healthcare Architect to join our team of professionals to design and develop healthcare facilities that meet the needs of patients, healthcare providers, and the community at large. As a healthcare architect, you will be responsible for...
REES
Dallas, TX2 days ago $203.75k - $280.16k
## Senior AI ArchitectApplylocations: Dallas, Texas, United States: Works From Home - Vermont: Works From Home - Maryland: Works From... ...Starbucks trust o9 to optimize their supply chains.****Senior AI Architect****o9 is restructuring its technology organization around...Work from homeShift worko9 Solutions
Dallas, TX4 days ago- ...Job Title - Sr. Oracle Fusion Architect Work Mode Dallas,TX (Onsite) Work Time 8 AM - 5 PM CST Job Description We are seeking a highly skilled Sr. Oracle Fusion Architect to design, develop, and deliver scalable, secure, and high-performance technical solutions within...
ISHIR
Dallas, TX2 days ago $169.79k - $233.47k
...while making a real impact.We are seeking a highly skilled DevOps Architect to lead the design, implementation, and optimization of our DevOps processes, toolchains, and cloud infrastructure. This is a senior IC role at the technical manager level — you will act as a...Shift worko9 Solutions
Dallas, TX5 days ago- ...What You’ll Do As an Architect for the Snowflake Center of Excellence (CoE) we expect you to: Lead a small to medium sized agile program pod to deliver cutting‑edge solutions utilizing the Snowflake ecosystem and adjacent technologies. Comfortable leading development...Temporary workLocal area
Slalom
Dallas, TX2 days ago - ...in days) to receive an alert: INTEGRATION ARCHITECT Date: Jan 7, 2026 Join the largest... ...integration strategy as part of the Integration Center of Excellence (CoE). This role leads the... ...Project lead. May be required to act in senior role, providing task related advice and direction...Temporary workFor contractorsWork at officeRelocationWork visaRelocation packageFlexible hours
Mohawk Industries Inc
Dallas, TX2 days ago - ...Experience automating server builds using Puppet Installation and configuration of HA environment using Linux cluster or Veritas Cluster Architect and develop customer solutions based on current hands-on knowledge Linux VM on VMware and or Azure SME in Linux Operating system...
Spruce Infotech
Dallas, TX3 days ago - Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description...Permanent employmentFull timeH1b
SonSoft
Addison, TX3 days ago $111k - $145k
...inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position: EDI Architect Department: Information Technology Work Location: El Paso, TX Dallas, TX Arlington, TN Marlborough, MA Hybrid Schedule: Helen of...Temporary workWork at officeImmediate startRemote workHelen of Troy
Dallas, TX5 days ago$70 - $75 per hour
...Overview JobTitle: MuleSoft Architect Location: Dallas, TX Job Type: Independent Contract (Contractor / Non-Employee) StartDate: ASAP Pay... ...using Anypoint Platform components including Design Center, API Manager, Runtime Manager, and Exchange. Apply API-led connectivity...Contract workFor contractorsImmediate startCayuse Holdings
Dallas, TX4 days ago- Responsibilities Lead the design, architecture, and implementation of Snowflake-based data solutions. Assess existing data platforms and define the modernization strategy. Create migration roadmaps and ensure smooth transition to Snowflake. Build robust designs and patterns...Permanent employmentContract workLocal area
Cloud Hybrid Technologies LLC
Dallas, TX2 days ago $225.2k - $375.4k
...we want to hear from you.**Position Summary:**The Principal AI Architect, Responsible AI is the enterprise’s chief technical authority on... ...with your job search or application for employment, please contact us by sending an email to (United States) Disability\_Accommodation...Jobleads-US
Irving, TX2 days ago$135k - $140k
...Position Title | Test Architect Location | Dallas, TX/Austin, TX Hire Type | FTE Salary: $135K to $140K Max Job Description Role Summary... ...compliance testing. Act as a quality transformation consultant to senior stakeholders, influencing roadmap and release decisions using...Shift workVytwo
Dallas, TX4 days ago- Responsibilities Lead the design, architecture, and implementation of Snowflake-based data solutions. Conduct assessment of existing data platforms (e.g., legacy data warehouses, ETL pipelines) and define the modernization strategy. Define migration roadmaps and ensure...
Anblicks
Dallas, TX3 days ago - ...JOB SUMMARY As a Senior AI Agent Architect, you will be instrumental in transforming customer service through the deployment of AI agents. You will manage the end-to-end implementation of AI solutions, focusing on enhancing customer experiences. Leveraging expertise in...
Compunnel
Dallas, TX2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Contact Center Workforce Architect. Be the first to apply!
Related searches
- senior game producer Dallas, TX
- senior robotics software engineer Dallas, TX
- senior java software engineer Dallas, TX
- senior specialist Dallas, TX
- sr project engineer Dallas, TX
- senior financial systems analyst Dallas, TX
- senior electrical designer Dallas, TX
- sr. hr generalist Dallas, TX
- senior director clinical development Dallas, TX
- senior logistics manager Dallas, TX