(USA) Store Manager - Supercenter
$110k - $170kWal-Mart Stores East, LP
Responsibilities Position Summary: What you’ll do—Develops, communicates, and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and hourly associates in facility operations, merchandising, and company direction. Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced highly competitive market requiring ongoing and proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and belonging mindset in the workplace across multiple levels of the organization. Upholds the company’s Open Door Policy in a dynamic multifaceted environment by meeting with associates and listening to concerns, researching issues, leveraging necessary resources for complex time‑sensitive requests, reviewing company policies and procedures, teaching and driving consistency in responsiveness and resolution across managerial levels within the facility, and providing resolution for associates—including proactively seeking out associate comments and concerns by meeting with associates in their work areas. Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectively, navigating an environment with challenging compliance requirements and high levels of necessary controls, developing and maintaining relationships with federal, state, and local officials, holding hourly associates and managers accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, and providing direction and guidance on executing company programs and strategic initiatives. Initiates, directs, and participates in community outreach programs in a high‑visibility, potentially high‑profile, and dynamic environment with the possibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate—encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community and media, representing the company’s perspective to various external organizations, following media guidelines, navigating organizational resources and barriers to autonomously and effectively respond to challenging media requests, and championing company‑sponsored programs, events, and sustainability efforts to associates, customers and the local community to emphasize the facility as part of the community. Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic holistic and analytical business perspective, anticipating and accounting for key performance indicators, executing process improvements and productivity tools, leading the management team in controlling expenses to ensure they are indexed to sales, interfacing with market teams to drive margins and increase sales, developing and implementing plans to correct any deficiencies in financial performance in the facility, overseeing the creation of budgets, and leading the analysis of economic trends and community needs for budget forecasting. Enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment—such as significant recruitment and engagement issues, high turnover, proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Drives sales in the facility by accounting for multiple dynamic indicators—for example, external environment, merchandising, customer and associate base, replenishment sales windows, ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in‑stock inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging environment within the Academy Store—such as a high‑performance culture—integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility, engaging the trainees during their store assignment—for example, being available to trainees, providing job‑shadowing opportunities, acting as a culture champion, engaging customers within the Academy training format, and maintaining a high level of customer service within the facility—as a visible operations champion in the Academy program—for example, welcoming and introductions to new trainee groups, speaking on relevant business experience, acting as an Academy advocate across the supported markets, and participating in talent planning and succession planning within the supported markets. Provides overall direction by analyzing business objectives and customer needs, developing and communicating, building support for and implementing business strategies, plans and practices, analyzing costs and forecasts and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas. Benefits At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Salary and Compensation The annual salary range for this position is $110,000.00 – $170,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges). State Pay Differential applies. This job has an additional differential to meet legislative requirements, where applicable. Minimum Qualifications Bachelor’s Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 non‑exempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; or 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 non‑exempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state‑specific requirements, I acknowledge that the position for which I am applying may require a current state‑issued Certificate of Eligibility. Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Experience as a Store Manager in a low‑complex store; or 1 year experience as a Store Manager in a medium‑complex store; or 2 years experience as a Store Manager in a high‑volume retail store, running a fresh or dry grocery area. Location 2550 COORS BLDV. NW,Albuquerque, NM 87120-2123,United States of America Legal Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Wal-Mart Stores East, LP
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