Customer Logistics Manager

MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary

Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.

Essential Functions

• Supervise, coordinate and oversee day to day logistics operations;
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications;
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics;
• Accountable for site Key Performance Indication (KPI) Working in collaboration with customer in all aspect of operations;
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes;
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes;
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate;
• Address performance problems through corrective action and disciplinary process;
• Understand labor agreement and maintain positive labor relations with all employees;
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies;
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs;
• Perform other duties as assigned.

Skills and Abilities

• Instills commitment to organizational goals;
• Strong planning skills;
• Results oriented;
• Effective leadership skills;
• Motivating skills;
• Effective interpersonal skills;
• Diverse team environment;
• Strong verbal and written communication skills;
• Possesses a high degree of initiative;
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors);
• Ability to work independently and as a member of a team;
• Flexibility to operate and self-driven to excel in a fast-paced environment;
• Capable of multi-tasking, highly organized, with excellent time management skills;
• Detail oriented with excellent follow-up practices.

Qualifications

• H.S. diploma/GED required;
• One (1) year or more experience in transportation, warehouse or distribution environment preferred (0 to One (1) year direct supervisory/leadership experience required);
• DOT Regulated: No;
• In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match;
• discounted stock purchase options;
• performance-based annual cost of living increases;
• Comprehensive training and the ability to continue your professional development;
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

Compensation Information

Pay Type: Salaried

Minimum Pay Range: 68k

Maximum Pay Range: 75k

Benefits

• 401(K) Savings Plan with a company match;
• discounted stock purchase options;
• performance-based annual cost of living increases;
• Comprehensive training and the ability to continue your professional development;
• Regional and local Ryder resources to help guide and support as we grow this offering;
• Additional day of Paid Time Off for Military Veterans;
• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Additional Information

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Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

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