director it infrastructure

Director of IT Applications and Infrastructure Management The Director of IT Applications and Infrastructure Management is a leadership position that leads all aspects of Randstad's infrastructure, including design, engineering, implementation, and operations of Randstad’s Infrastructure and Cloud Services. The role develops and drives infrastructure automation in conjunction with the assimilation of new emerging technologies, management, and monitoring strategies. It ensures that infrastructure services meet global standards as implemented across all Randstad locations. The position also includes leading the field support team that supports end users with laptops, network, printers, and related items, including off‑the‑shelf application software support. Design, develop, and implement short‑ and long‑term solutions to information technology needs through new and existing applications, systems architecture, technology development, and applications infrastructure, while managing the management and security of the information technology infrastructure within the organization. What you get to do Manage the information technology infrastructure within the organization, including the physical network (LAN/WAN, servers, terminals) as well as cloud hosting applications (GCP/AWS) and end‑user devices. Provide technical and functional support to the organization’s internal users of computer applications and hardware. Collaborate with application development and deployment to release or upgrade solutions, solve issues, and ensure continuity; manage user access and authorization setup. Oversee the performance and development of Team Managers, Leads, and other team staff. Attend and present at customer, internal meetings or third‑party events to build support service branding. Create and present proposals and RFP responses to ensure timely, accurate, and competitive pricing while striving to maintain maximum savings. Plan, manage, and oversee Service Interruption Management (SIM) internal communications and awareness of corporate direction, mission, and strategic pillars. Conduct one‑on‑one reviews with all Team Managers and Leads to improve communication, understand team issues and concerns, and provide insight for team performance improvement. Control expenses to meet budget guidelines. Maintain administration and reporting for key support service enterprise systems, including Active Directory, Azure, and Intune. Perform other duties as assigned. Supervise internal supervisory/managerial employees. What you need to bring Bachelor’s Degree Preferred ITIL Training 12 years in IT Leadership Roles 10 years of experience with Cloud Technologies Experience in Project Management Experience creating and maintaining budgets in a corporate environment Strong interpersonal skills and demonstrated ability to analyze, explain, and draw logical conclusions from complex operational, financial, regulatory, or business data Detail oriented with a concern for quality expressed by continually initiating system and process improvements Strong knowledge of commonly‑used concepts, practices, and procedures in the support of desktop and laptop technology and application systems Project and Time Management – understanding and utilizing the basics of project management, constraints of time, quality, communication, and resources to maximize outcomes Strong verbal and written communication and organization skills Strong customer focus and customer service skills Good understanding of how processes and process ownership affect technology Provide leadership by projecting a positive attitude, mentoring, and providing learning incentives. Benefits and Compensation This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, and more. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan, including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws; while the pay range listed above is an annual amount, non‑exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability, and life insurance. Randstad also focuses on employee wellbeing with a wellness program, employee assistance program, generous time‑off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, MetLife home and auto insurance offerings, a MetLife legal plan, and discounts on a variety of products and services. Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. #J-18808-Ljbffr Randstad USA