Quality/EMR Coordinator

Quality/Electronic Medical Records Coordinator

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Quality/Electronic Medical Records Coordinator who is tasked with the timely and systematic acquisition of donor medical records from hospitals and other facilities required to assess the suitability of recovered tissues for transplantation. Following record retrieval, this position is responsible for ensuring accuracy and completeness of records obtained while maintaining strict confidentiality of donor information.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Utilize hospital contacts and EMR access to request and retrieve donor medical records for review by tissue recovery partners.

1. Facilitate requests for data and medical record documentation from hospitals, medical examiners, coroner's facilities, and other external entities, adhering to regulatory and accreditation requirements as well as internal DCIDS Policy and Procedure.
2. Receive, compile, and integrate appropriate documents within donor records as necessary for the sharing of donor information.
3. Communicate effectively with departmental staff and recovery partners to provide donor medical history information as needed.
4. Cultivate strong customer relationships with external entities including hospitals, EMS, pharmacies, primary care specialists, and coroner offices.
5. Attend departmental and leadership team meetings as appropriate.
6. Work independently or collaboratively on special projects as assigned by departmental leadership.
7. Perform other duties as assigned by departmental leadership.

The ideal candidate will have:

• Previous experience in Quality Assurance, medical records, or related health fields, or equivalent work experience required.
• Minimum of 2 years of healthcare field experience with knowledge of Health Information Management and Electronic Medical Records preferred.
• Familiarity with standard concepts, practices, and procedures within the OPO industry or healthcare sector preferred.
• Effective communication skills with personnel at all levels and external providers, with the ability to function as a team member required.
• Strong organizational and analytical skills with a keen attention to detail required.
• Proficient in MS Office, Word, Excel, Power Point.
• Excellent written and verbal communications skills.
• New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.

We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon