Human Resources Business Partner

Job Description

Job Description

Do you want to be part of an organization that is committed to delivering best-in-class results? At EPOCH Senior Living we strive to provide exceptional senior care, while creating an environment where our team members can be the best version of themselves. With commitment to inclusion, we pride ourselves on being a place where team members feel valued, creativity is fostered, and employees and residents feel connected. We are PEOPLE CARING FOR PEOPLE.

We understand that the key to delivering a successful senior living experience is through high-quality service, and care and support provided by the most talented and dedicated team members in the industry. At both our Waterstone Senior Living and Bridges® by EPOCH communities, and our home office, our commitment to excellence depends on remarkable people who share our mission and vision.

We are seeking a Human Resources Business Partner to join our team of committed and talented professionals!

The Human Resources Business Partner serves as a trusted advisor to community leaders and business office managers on matters related to employee relations. This position is charged with upholding consistency in the application of HR policies and procedures across the organization. By collaborating with organizational leadership, the HR team, and business office managers, the role delivers strategic counsel and support in critical areas, including performance management. The ideal candidate will demonstrate outstanding communication abilities and possess deep human resources knowledge, enabling thorough assessment of organizational needs and effective dissemination of pertinent information.

Primary Responsibilities (include but are not limited to):

• Oversees workplace investigations from initial intake through interviews, escalation, resolution, or closure
• Collaborates with Business Office Managers to address and resolve complex employee relations matters
• Maintains comprehensive knowledge of legal requirements regarding daily employee management, minimizing legal risks and ensuring regulatory compliance
• Offers ongoing performance management support to the leadership team, including coaching, counselling, career development, and disciplinary actions
• Reviews trends and metrics from stay interviews and employee feedback, working with the HR group to develop solutions, programs, and policies
• Delivers training and guidance on the exit interview process, and analyzes collected data
• Facilitates communication between communities and unemployment claims manager, and participates in unemployment hearings when required
• Partners closely with management and employees to foster positive working relationships, enhance morale, and improve productivity and retention
• Ensures full compliance with health and safety regulations, while remaining informed of updates to laws and regulations affecting the organization

Qualifications:

• Bachelor's Degree, preferably in Human Resources and 5 years of direct HR experience; or 10 years in a Human Resources role
• Ability to manage multiple projects simultaneously
• Excellent leadership, communication and organizational skills required
• Strong facilitation or training skills
• Working knowledge of multiple human resources functions, including, but not limited to, employee relations, diversity, performance management, and federal and state employment laws (FMLA, PFML, ADA, FLSA)
• Experience working with managers on complex performance management, disciplinary and termination issues
• Ability to maintain a high level of quality, accuracy, and timely documentation of assigned work
• Solid analytical and computer skills
• Must travel within our portfolio, which includes Massachusetts, New Hampshire, Connecticut, and New York

Why Choose EPOCH Senior Living?

We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 personal holidays per calendar year.

Full-Time Benefits Package

• Medical Plans and Dental Plans with Blue Cross Blue Shield
• Vision Plan 
• Flexible Spending Accounts
• 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
• $50,000 Life Insurance Policy
• VOYA Voluntary Benefits Critical Illness and Accident
• Verizon Cell phone Discount
• Wishbone Pet Insurance Discount
• Training and Growth Opportunities
• Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
• Free Parking
• $1,500 Refer a Friend Bonus Incentive

EPOCH Senior Living

51 Sawyer Rd

Suite 500

Waltham, MA 02453

Pay range: $100,000-$120,000 per year

About EPOCH Senior Living

Founded in 1997, EPOCH Senior Living operates a network of senior living communities throughout the Northeast, including Bridges® by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Across our communities, team members play an essential role in creating welcoming environments where residents receive attentive care and personalized support alongside opportunities to remain active and engaged. Every team member makes a valuable contribution to curating the resident experience.

Bridges® by EPOCH is New England’s largest stand-alone memory care assisted living provider. Waterstone Senior Living offers luxury senior living for adults 62 and over, while Rivermere Senior Living offers independent living, assisted living, and memory care.

EPOCH/BRIDGES/WATERSTONE is an Equal Employment Opportunity