Senior Associate, Billing & Collections

PPHC is a global government relations, public affairs and strategic communications group providing clients with a fully integrated and comprehensive range of services including government and public relations, research, and digital advocacy campaigns. Engaged by over 1,300 clients, including companies, trade associations and non-governmental organizations, the Group is active in all major sectors of the economy, including healthcare and pharmaceuticals, financial services, energy, technology, telecoms and transportation. Position Overview The Senior Associate, Billing & Collections plays a key role in the company’s revenue cycle by managing client invoicing, monitoring outstanding receivables, and ensuring accurate and timely payment reconciliation. This role supports both the finance team and client‑facing teams by maintaining clean, reliable financial records and proactively resolving billing issues. The ideal candidate is detail‑oriented, organized, and comfortable owning processes from start to finish. As a Senior Associate, you will: Prepare, review, and issue client invoices in accordance with contract terms, billing schedules, and internal policies. Ensure accuracy of billable hours, rates, expenses, and supporting documentation. Maintain billing calendars and coordinate with internal teams to meet monthly and quarterly deadlines. Monitor unbilled revenue and resolve discrepancies before invoicing. Collections & Accounts Receivable: Track outstanding receivables and follow up with clients to ensure timely payment. Maintain an organized collections process, including reminders, escalations, and documentation of all communication. Partner with client service teams to address billing disputes or delays. Provide regular AR aging reports and insights to management. Reconcile client payments across bank accounts, accounting systems, and internal trackers. Investigate and resolve payment variances, short‑pays, and unapplied cash. Ensure all revenue‑related entries are accurate and complete for month‑end close. Support audits by preparing schedules and documentation related to billing and collections. To be successful, you will need: 3–5 years of experience in billing, accounts receivable, or related finance roles. Strong understanding of invoicing processes, collections practices, and payment reconciliation. High attention to detail with the ability to identify and resolve discrepancies. Strong communication skills, especially in client‑facing or collections contexts. Proficiency with accounting or ERP systems and Excel. Ability to manage multiple deadlines and work independently in a fast‑paced environment. Experience in professional services, consulting, or project‑based billing is a plus. Proven ability to operate with integrity, ethics, and confidentiality Willingness and ability to meet and exceed established deadlines Dependability and reliability Ability to adjust to flexible work schedules What prefer that you also have: Experience in professional services, consulting, or project‑based billing is a plus. What We Offer: Generous PTO policy of 21 days per year for all full‑time employees 401K plan with traditional and Roth options Medical/Dental/Vision coverage for employees and families with opportunity to enroll in HSA Competitive yearly bonus structure based on performance Opportunities to enroll in Flexible Spending accounts Company paid basic life insurance of $50,000, long term disability, and short term disability coverage Company paid access to a wide range of health and well‑being resources and services including telephonic counseling, legal advice, and other services Additional Information While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel, or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Public Policy Holding Company (PPHC) is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. PPHC does not discriminate based on disability, veteran status, or any other basis protected under federal, state or local laws. #J-18808-Ljbffr