Digital Office Analyst

United States of America - North Carolina - Whitsett Description Key Responsibilities: Product Planning and Release Management Develop clear and executable product roadmaps and release plans, ensuring that strategic plans are not only discussable but also practically deliverable. Prioritize initiatives based on business challenges, current system capabilities, and available resources to ensure realistic and achievable execution. Define project scope, dependencies, and resource constraints during the planning phase to establish clear boundaries and control mechanisms for implementation. Solution Design (Business and Technical Perspective) Design end-to-end, implementation-ready solutions, including business processes, data flows, system logic, API integration approaches, and key delivery artifacts. Collaborate closely with architecture, development, testing, and AI engineering teams to validate technical feasibility and ensure alignment between solution design and engineering capabilities. Continuously refine solutions throughout the delivery lifecycle to ensure final implementation outcomes remain aligned with business objectives and original design intentions. Requirements Analysis and Delivery Execution (Core Responsibility) Translate business requirements into structured and actionable deliverables, including Product Requirement Documents (PRDs), process flows, interface specifications, and acceptance criteria. Own end-to-end iteration management, including requirement reviews, development planning, risk identification, issue tracking, and release management. Drive effective collaboration across Development, QA, DevOps, AI, and Data teams to ensure timely deployment and stable operation of systems. Take ownership of delivery outcomes, ensuring solutions are functional, operational, deployable, and sustainable within real business environments. System Deployment, Operations, and Continuous Improvement Participate in critical project milestones such as User Acceptance Testing (UAT), deployment readiness reviews, and go-live activities to ensure delivery quality and system stability. Support business adoption through user training, documentation, knowledge base development, and change management communications. Leverage usage analytics, user feedback, and system logs to drive continuous enhancements, defect resolution, and ongoing optimization of system performance and user experience. Cross-Functional Collaboration and Project Management Coordinate with business stakeholders, engineering teams, and global/regional organizations to ensure a seamless delivery process from solution design through production deployment. Manage critical dependencies, deployment risks, environmental readiness, resource allocation, and other key delivery factors to ensure successful project execution. Maintain transparent communication throughout the project lifecycle, ensuring stakeholders remain informed of progress, risks, decisions, and action items. Preferred Qualifications Professional Experience BS in Computer Science, Electrical Engineering, or a related field. Minimum of 3 years of experience in Software Product Management, Solution Management, or System Implementation. Demonstrated experience managing the full project lifecycle, from requirements gathering and development through deployment and operational support. Experience in enterprise system integration, business process implementation, or AI solution deployment is highly preferred. Experience in product management or project management within the 3C (Computer, Communication, and Consumer Electronics) industry is a strong advantage. Technical and Solution Expertise Solid understanding of software architecture, API design, data structures, access control frameworks, and other core technical concepts. Ability to communicate effectively with software developers, solution architects, AI engineers, and technical stakeholders. Proven capability to translate business requirements into practical and implementable solutions. Product and Delivery Management Skills Ability to independently produce structured PRDs, process designs, acceptance criteria, and other key delivery artifacts. Strong understanding of Agile development methodologies and experience driving complex project delivery. Capable of managing priorities, identifying risks, and resolving issues effectively in dynamic and fast-changing environments. Soft Skills Strong execution capability and sense of ownership, with accountability for deployment success and business usability. Excellent structured communication, cross-functional collaboration, and conflict-resolution skills. Education and Language Requirements Bachelor's degree or above in Computer Science, Software Engineering, Information Management, or related disciplines preferred. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations United States of America - North Carolina - Whitsett If you require an accommodation to complete this application, please View email address on click.appcast.io #J-18808-Ljbffr