Front Office Associate

Contact information Phone View phone number on click.appcast.io Description At Passion Dental , we believe exceptional patient care starts with an exceptional team. We are seeking a friendly, organized, and customer-focused Front Office Associate to join our growing practice. The Front Office Associate serves as the first point of contact for patients and plays a critical role in creating a welcoming and positive patient experience. Key Responsibilities Greet and check-in patients in a professional and welcoming manner. Answer incoming calls and assist patients with scheduling and inquiries. Manage appointment scheduling, confirmations, and follow-up communications. Verify dental insurance eligibility and benefits. Collect payments and maintain accurate financial records. Update and maintain patient records in the practice management system. Coordinate with clinical staff to ensure efficient patient flow. Present treatment plans and assist patients with scheduling future care. Maintain confidentiality and HIPAA compliance. Support daily office operations and administrative functions. What We Offer Competitive hourly compensation Medical, dental, and vision benefits Paid time off and paid holidays 401(k) with company match (where applicable) Growth and advancement opportunities Supportive and collaborative team environment Requirements High School Diploma or equivalent required. Previous front office, customer service, healthcare, or dental office experience preferred. Dental insurance verification experience is a plus. Strong verbal and written communication skills. Excellent organization and multitasking abilities. Proficiency with computers and scheduling software. Ability to work effectively in a fast-paced environment. Positive attitude and commitment to outstanding patient care. Preferred Skills Experience with dental practice management software. Knowledge of dental terminology. Strong attention to detail and accuracy. Summary Join Passion Dental and help create exceptional patient experiences every day. We are looking for a dependable, service-oriented Front Office Associate who thrives in a team environment and is committed to delivering excellent customer service. If you enjoy building relationships, staying organized, and supporting patients throughout their dental journey, we'd love to hear from you. #J-18808-Ljbffr Kids for the Future