Retail Loan Operations Specialist I

Retail Loan Operations Specialist I

Join Mercantile Bank as a Retail Loan Operations Specialist I and elevate your career in the banking industry! You'll be part of an energetic and customer-focused team that thrives on problem-solving and innovation. Collaborate with talented individuals while contributing to a culture that values excellence and integrity. This position is located at our Alma Operations Building in downtown Alma.

Mercantile Bank: Who We Are

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 college savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

What Would You Do as a Retail Loan Operations Specialist I

As a Retail Loan Operations Specialist I at Mercantile Bank, your daily responsibilities will involve booking new retail loans to the core, loan file maintenance, and verifying data input for accuracy and completeness. Additional responsibilities will also include updating loan information, loan coding, collateral data and payment posting corrections. You will review and process daily reports, payoffs and incoming wires as well as perform daily balancing of general ledger accounts. You will also engage in regular training sessions to develop your skills and stay updated on industry regulations.

Your work schedule will be Monday to Friday, from 8 AM to 5 PM, allowing you to maintain a healthy work-life balance. Excitement awaits as you immerse yourself in an energetic, customer-centric environment that values your contributions and fosters growth every day!

What You Need to Be Successful

To thrive as a Retail Loan Operations Specialist I at Mercantile Bank, you'll need a strong set of skills that align with our core values. Excellent communication skills are essential for effectively engaging with customers and colleagues. Being detail-oriented will help you manage documentation and ensure accuracy in loan processing.

Problem-solving abilities will empower you to address client inquiries effectively and find solutions that enhance their experience. A customer-centric mindset is crucial, as delivering exceptional service is at the heart of our operations. Additionally, strong organizational skills will enable you to handle multiple tasks efficiently in a fast-paced environment.

Adaptability and a willingness to learn are vital for embracing innovation and evolving with industry changes. Collaboration and teamwork are also key components, fostering a supportive atmosphere that drives overall success.

Join Us!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!