Receptionist

Information Coordinator – JLL

Join JLL's Experience Services team as an Information Coordinator, where you'll be the welcoming face of our client's workplace at Oracle in Redwood Shores, California. In this client-facing role, you'll create exceptional first impressions and lasting experiences for all visitors, guests, and employees. You'll serve as a central point of contact, combining your passion for hospitality with your excellent people skills to deliver a workplace environment that exceeds expectations. This position offers the opportunity to be part of a team that sets the standard for superior workplace experiences while supporting our client's daily operations in a professional and friendly manner.

What Your Day-To-Day Will Look Like:

• Enthusiastically welcome and assist guests, anticipating their needs during arrivals, departures, and office orientations
• Engage visitors, employees, and callers in a warm, helpful, and timely manner that reflects exceptional customer service
• Act as a central information hub, providing wayfinding assistance and details about campus services and activities
• Actively monitor and maintain the front desk, lobby, and surrounding areas to ensure a safe, clean, and organized environment
• Collaborate with client teams and support staff to proactively anticipate needs and deliver creative solutions
• Create and manage work orders for custodial, maintenance, safety, and security concerns through appropriate systems
• Coordinate with facilities management and cross-functional teams to prepare for meetings and events.

Required Qualifications:

• Proven customer service experience in a front-facing or hospitality role
• Strong phone etiquette and communication skills
• Computer savvy with proficiency in common office software and systems
• Professional demeanor with excellent interpersonal skills
• Ability to multitask and manage priorities in a fast-paced environment
• Strong attention to detail and organizational skills
• Responsive and proactive approach to problem-solving.

Preferred Qualifications:

• Spanish language proficiency (bilingual candidates encouraged to apply)
• Experience in corporate reception or workplace services
• Familiarity with work order management systems

Location:

Redwood Shores, California

Work Shift:

Monday – Friday, 8:00 AM – 5:00 PM, with flexibility to work 9:00 AM – 6:00 PM once or twice per week

Salary/Comp:

$45,800 to $66,300 annually

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

45,800.00 – 66,300.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site – Redwood City, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay