Customer Support Lead US (Fully Remote)
Jobgether SRL
New York, NY
- Remote job
Lead, coach, and develop the customer support team, including performance management and hiring. Oversee day-to-day support operations, ensuring timely and accurate issue resolution. Manage complex escalations and technical issues, including interpreting logs and blockchain explorers. Requirements: Proven experience leading customer support teams in a technical environment. Strong troubleshooting skills, with knowledge of blockchain and wallet transactions. Experience with AI-powered support tools and a track record of improving operational efficiency. Fully remote position with flexible working hours. Opportunity to work in a global organization with diverse teams. Competitive salary, benefits, and strong learning opportunities. Jobgether This role is posted on behalf of a partner company, and the hiring is managed by Jobgether. They operate a remote, technology-driven environment with a focus on AI-enabled customer support. The company values collaboration, innovation, and a flat organizational structure. #J-18808-Ljbffr Jobgether SRL
Vacancy posted 1 day ago
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