Front Desk Medical Receptionist

Job Description Job Description Front Desk Assistant-Medical Office SAN ANTONIO, TX Order: 519165 Order Type :Temp Front Desk Assistant – Medical Office Location: San Antonio, TX 78251 Schedule: Monday–Friday, 8:00 AM–5:00 PM, with availability to work one Saturday per month Pay: $19.00 per hour Position Overview We are seeking a reliable and professional Front Desk Assistant to join a busy medical office in San Antonio. The ideal candidate will have previous experience working in a medical office environment and will be comfortable providing excellent service to patients while managing a variety of administrative and front-office responsibilities. This position requires a friendly, organized individual who can multitask in a fast-paced environment while maintaining accuracy, professionalism, and a positive patient experience. Responsibilities Greet patients and provide a welcoming and professional first impression. Answer and direct incoming phone calls while providing excellent customer service. Check patients in and out efficiently and accurately. Schedule, confirm, and coordinate patient appointments. Collect copays and process payments accurately. Handle cash transactions and efficiently utilize the POS system. Coordinate patient referrals and assist with related documentation and follow-up. Utilize Athenahealth to manage patient information, appointments, and other front-office functions. Maintain accurate patient records while following office procedures and confidentiality requirements. Ensure the front office and waiting areas remain clean, organized, and professional. Assist with general administrative and clerical duties as needed. Work collaboratively with physicians, clinical staff, and other team members to support efficient office operations. Qualifications 1–2 years of experience in a front desk, receptionist, or administrative role, preferably in a medical or healthcare setting. Previous Athenahealth experience is required. Experience with patient check-in/check-out, appointment scheduling, and collecting copays is preferred. Strong customer service and communication skills. Ability to handle cash and accurately process payments using a POS system. Excellent organizational skills and attention to detail. Dependable, punctual, and reliable with a strong work ethic. Ability to multitask and work efficiently in a fast-paced environment. Bilingual skills are preferred. Must be available to work one Saturday per month . Ideal Candidate The ideal candidate is dependable, personable, and organized, with the ability to make patients feel comfortable while keeping front-office operations running smoothly. This is a great opportunity for someone with medical front-office experience who enjoys working directly with patients and being an important part of a healthcare team.